One morning I opened up the computer and there was a black screen that says ‘windows boot manager’ at the top and then it says windows failed to start a recent hardware or software change might be the cause. It also says the windows boot configuration data file is missing required information… None of the steps offered on HP support have worked and it passed all the diagnostic tests. Now I’m wondering if this could be a bug, But I hope not I hope maybe I just didn’t do something correctly I do not have an installation disk and the computer is unresponsive when I hit escape or enter. I said no one out there had this experience for you know what might be going on and what the fix for it is? Thanks!
IF the laptop passed the drive tests, then the drive is good and with another PC and some work, you should be able to repair the problem and get your laptop working again.
Windows PCs use two different sets of files to get you to a working desktop.
In terms of the first, Windows boot files, you need to follow the instructions below to create boot media from Macrium Reflect (MR) that can be used to rewrite/repair the boot media on your PC: 1) Download and install Macrium Reflect (MR) from this link on a working PC: http://www.macrium.com/reflectfree.aspx 2) Use the option to create a boot USB stick or CD
That will create MR bootable media. Then, you can boot your PC into WinPE using that media.
Have patience, as that can take a while to start and bring up the screen.
Once the screen is there, select the option to Fix Windows boot problems. It will then search for the OSs installed and list them, Select the one you want to repair and click Next.
It will now do the repairs, listing the things it has done.
When finished, select the option to Restart the PC.
If this worked, the boot repair succeeded and you will have your PC back.
But if it did not, the Windows system files are most likely corrupted and you would have to reinstall Windows from scratch to fix that.
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