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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Windows fails to start. Suggests I have to insert disc whic...

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06-29-2022 08:29 AM
Notebook not under warranty. I cannot get onto it at all as it keeps sharing Windows failed to start; Windows Boot Manager and asks me to insert disc which I no longer have. Then instructs we to contact computer manufacturer. Status:0xc000000f and Info: a required device isn't connected or cannot be accessed. Then a Startup Menu shows up with the following:
F1 System information
F2 System Diagnostics
F9 Boot Device Options
F10 BIOS Set up
F11 System Recovery
ENTER - Continue startup
Not sure what to do here...I hit ENTER and the screen goes blank and I have to start again.
This is unnerving as I have so many files on this notepad. HELP pretty please
06-29-2022 08:37 AM
Hello @Eileen42
Enter F2 System Diagnostics
! Please check you hardware !
Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...
https://support.hp.com/id-en/document/c04499777
Watch how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSupport
Please report your results
best regards
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