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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Won't Boot on

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08-03-2020 02:43 PM
Every time that I log off or do the Ctrl Alt Delete to lock the screen---when I come back after a few hours or a day, the laptop power button does not come on. I have to fiddle with it for nearly 1/2 hour for it to come back on. Do I have to reboot every time that I log on?
Titi
08-06-2020 07:22 AM
@Titi1, Welcome to the HP Support Community!
Let us try these steps to resolve this issue:
Step 1: Enabling the Keyboard in Windows
Skip this step if the computer does not enter sleep mode or if the computer wakes unexpectedly.
Follow these steps to enable your keyboard to wake your computer from sleep mode:
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In Windows, search for and open the Device Manager.
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Click the arrow next to Keyboards and double-click the name of your keyboard.
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If the Power Management tab is available, proceed to the next step.
If the Power Management tab is not available, click the Change Settings button if it appears below the Device status box. The same Keyboard Properties window opens with the Power Management tab available.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
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Click the Power Management tab and make sure that the box next to Allow this device to wake the computer is checked.
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Click OK, and then test to make sure that the keyboard can now wake the computer. If the computer still cannot wake from sleep mode, continue using these steps.
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For instructions on how to update the BIOS of your computer, see one of the following HP support documents: Updating the BIOS (Notebooks)
For more steps, please Click here
For more info on resolving this issue, refer to - Sleep and Hibernate Issues
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee