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‎04-06-2021 07:13 PM

HP Recommended
Product: HP Laptop PC 17t-by400 CTO
Operating System: Microsoft Windows 10 (64-bit)

Whenever I have an audio CD in and power on my computer it won't boot.  It gives me an error code stating the hard drive is bad and to run a diagnostic to see if it is OK.  If I remove the CD and try again it boots normally.  I have tried reordering the boot order in the BIOS to have the CD lower than the hard drive but that doesn't make any difference.  How can I fix this problem?

1 REPLY 1

‎04-21-2021 08:23 PM

HP Recommended

Am I the only one out there that is having this problem?  Surely someone else has seen this.

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