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When I close my laptop then like 5 minutes later I open it and press the power button it won’t turn on but the power light is blinking then shuts off. I have to shut down the whole computer and plug it in, in order to actually power it on?!

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@TimBMadrid

 

Welcome to the HP Support Community.

 

Please follow the below steps: 

 

Step 1: Enabling the Keyboard in Windows 

 

Skip this step if the computer does not enter sleep mode or if the computer wakes unexpectedly. 

 

Follow these steps to enable your keyboard to wake your computer from sleep mode: 

 

1.      In Windows, search for and open the Device Manager. 

2.      Click the arrow next to Keyboards and double-click the name of your keyboard. 

3.      If the Power Management tab is available, proceed to the next step. 

If the Power Management tab is not available, click the Change Settings button if it appears below the Device status box. The same Keyboard Properties window opens with the Power Management tab available. 

If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. 

1.      Click the Power Management tab and make sure that the box next to Allow this device to wake the computer is checked. 

2.      Click OK, and then test to make sure that the keyboard can now wake the computer. If the computer still cannot wake from sleep mode, continue using these steps. 

3.      For instructions on how to update the BIOS of your computer, see one of the following HP support documents: Updating the BIOS (Notebooks) 

For more steps, please Click here 

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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