• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
Locked

‎04-19-2017 10:08 AM

HP Recommended

Just wanted to jump back in with an update.  It's been about 11 days since I upgraded with this new NVidia driver and so far so good.  The system hasn't locked up once on me while on battery.  Very happy with the results so far.

 

 

Was this reply helpful? Yes No

‎05-12-2017 05:24 PM

HP Recommended
@SamuelkKR wrote:

 

Still, I did suffer two BSOD in two weeks, so it's not working 100% perfect, but I was connected to AC supply, and the symptoms were different (blue screen with error message about critical component error, IIRC), so it is a different issue.

Quick update :

- initial problem is definitely gone.

- other problem (weekly BSOD even on AC supply) disappeared once I stopped using my HP TB3 USB-C dock. So it is a completely distinct issue, which I do not care  enough about to try and investigate : for now I simply stopped using that dock and no single crash in weeks of heavy usage. 

 

I can finally enjoy that laptop (but not the dock I bought with it. oh well.)

SamuelK, FR
Was this reply helpful? Yes No

‎05-13-2017 02:09 PM

HP Recommended
I don't have a doc so I haven't experienced the BSOD.
Since installing the updated video driver I've had no more freezing issues.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.