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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- a media driver your computer needs is missing

Create an account on the HP Community to personalize your profile and ask a question
03-05-2025 02:59 AM
Hi @ceenu96
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
May I know when you are seeing this error?
Are you trying to reload the operating system on your computer?
Please share the product or model number of your computer for further assistance.
If you are getting this error while reinstalling Windows, then please try another or different USB drive and try to restore BIOS to default settings.
If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day!
Take care, and have an amazing day!
Regards,
Hawks_Eye
If you find the information provided useful or solves your concerns, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.