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‎03-01-2025 03:42 AM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

a media driver your computer needs is missing

Category:
1 REPLY 1

‎03-05-2025 02:59 AM

HP Recommended

Hi @ceenu96 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

May I know when you are seeing this error?
Are you trying to reload the operating system on your computer?

 

Please share the product or model number of your computer for further assistance.

 

If you are getting this error while reinstalling Windows, then please try another or different USB drive and try to restore BIOS to default settings.

 

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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