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- as my system it is showing black screen and a note that is h...

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06-06-2021 10:12 AM
as my system it is showing black screen and a note that is hard disk error for restart type cltr+alt+del....but after that a menu is opened that is hard disk error
Please run the hard disk test in system diagnostics
Hard disk 1 (3F1)
F2 system diadnostics..
As i press F2 it shows new sceen that is hp pc hardware diagnostics UEF I....as in option i slect memory test ..it started checking...it takes time..it shows result check PASSED back to main manu...as same i have made drive check also..it also shows same result PASSED.............but nothing is happening..my leptop is not working...it is showing same screen for restart the window and hard disk errors.............plzzzzz....solve my problem....help me.....
06-09-2021 05:20 PM
The 3FX error code, by the "x" indicates WHICH drive is failing. In a PC with one drive, that "X" is a ZERO -- indicating the first drive.
When it says 3F1, that indicates the second drive is failing.
Since you provided us no model number information, we have no way of determining how many drives your PC has.
I am a volunteer and I do not work for, nor represent, HP