• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎07-14-2024 01:26 PM - edited ‎07-14-2024 01:30 PM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wf0000 (755F7AV)

sometimes all of my usb ports seem to stop working and now i shut my laptop down the fans blow really hard and it after that it just shuts down but now when i try to start it it doesnt want to do that the power button led also doesnt light up i've tried a hard reset that doesnt work the battery led when plugged in turns red but im not sure what that means i've detatched the battery right now and am going to see what it does after i let it sit for an hour and then plug it back in to see if that fixes it but please all suggestions are welcome

1 REPLY 1

‎07-14-2024 01:49 PM - edited ‎07-14-2024 01:49 PM

HP Recommended

im not sure what happend in the span of when i posted and now but all of a sudden the battery led turned from red to white but it doesnt turn on 😐

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.