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Locked

‎06-25-2020 11:50 AM

HP Recommended
Product: hp 250 g5
Operating System: Microsoft Windows 10 (64-bit)

Hi,

i have a password set up in bios that needs to be entered on boot. I did this to prevent my soon from abusing video games while we are at work. Few days ago i had to tell him the password because he had to use laptop for school and now i need to change it.  Problem is that i can't enter the bios with the same password , probably when i created password i used another one for bios and i can't remember which one.  I don't want to open it to extract the battery for bios reset. While searching online for solution i found out that it can be recovered by using the error code after 3 failed attempts.

code is [ i 59031552 ] 

Can someone help me to reset the password?

1 REPLY 1

‎06-25-2020 12:19 PM

HP Recommended

@Danijel2

 

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

This topic is going to be locked. If you would like help resetting the password on your product, please Contact HP support in your region.
 

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