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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
hp 250 g5
Microsoft Windows 10 (64-bit)

Hi,

i have a password set up in bios that needs to be entered on boot. I did this to prevent my soon from abusing video games while we are at work. Few days ago i had to tell him the password because he had to use laptop for school and now i need to change it.  Problem is that i can't enter the bios with the same password , probably when i created password i used another one for bios and i can't remember which one.  I don't want to open it to extract the battery for bios reset. While searching online for solution i found out that it can be recovered by using the error code after 3 failed attempts.

code is [ i 59031552 ] 

Can someone help me to reset the password?

1 REPLY 1
HP Recommended

@Danijel2

 

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

This topic is going to be locked. If you would like help resetting the password on your product, please Contact HP support in your region.
 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.