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HP Recommended
Notebook 15bs576tx
Microsoft Windows 10 (64-bit)

I am using hp notebook 15bs576tx. Yesterday I got the message of updating s drivers including bios update through hp assistant. I have downloaded all and install them and at last in case of bios update it is taking 2 hrs, and black screen is there for that time. 

 

 

Please help me as early as possible. I don't want to let my laptop die. Please 

2 REPLIES 2
HP Recommended

@15698_joshua 

 

Do you know which BIOS update is trying to install?

For example, BIOS:  F.42 Rev.A

 

HP Notebook - 15-bs576tx - HP Notebook System BIOS Update (Intel Processors)

 

Try / Consider

 

Forced Restart / Boot

 

IF a BIOS update is just stuck / stubborn / frozen-in-place half way through the update / boot process,

And / Or

If there are boot issues that prevent a complete or clean boot of the Operating System,

IF there is not actually anything wrong with the windows installation or the File System,

The following procedure might resolve the issue.

 

 

  1. Unplug everything, including power and all other externally connected components
  2. Press and hold down the power button for thirty (30) to forty (40) seconds
  3. Release the power button
  4. Plug in only basic components needed to start / boot the computer

 

  • Desktop:  Connect Power, wired mouse and keyboard, HDMI to monitor (and monitor is powered on)
  • Notebook:  Connect AC Power

 

  1. Switch on the system with power button - Click power and release (as for normal boot)

 

Hoped for Results:

 

  • System switches on, monitor active, mouse and keyboard responsive

 

If the issue was a "stuck" BIOS update:

 

  • Screen shows the BIOS update window with choices:  cancel / update
  • Wait several seconds; stare at it and contemplate actions. (The process will continue on its own after about 10-20 seconds)
  • BIOS update continues, completes, and reboots the system

 

 

When the system reboots,

  1. Log in
  2. Connect LAN (Ethernet)
  3. Connect other components (USB, external webcam, speakers...)
  4. General housekeeping (checks, more staring at it)

 

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Dragon-Fur

HP Recommended

Having the same issue, the laptop is bricked now. Do you able to find any fix for this problem?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.