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Featured blog article:

Locked

‎09-24-2021 03:06 PM

HP Recommended

how can i fix this issue

Category:
3 REPLIES 3

‎09-24-2021 05:14 PM

HP Recommended

@SamRoberts 

The Community can not provide any assistance without some details ...

So, please provide the following:
1) detailed model number of the PC
2) OS version the PC is running (i.e., Win7, Win8x, Win10)
3) Age of the PC
4) Detailed description of the problem -- including the EXACT wording of any error message being displayed

Once you provide the needed details, someone will reply.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎09-25-2021 04:44 AM

HP Recommended

hi my younger sibling was on my computer and managed to format my c drive i am now trying to get onto the "bios" menu but i cant as the previous owner must have applied it the code it shows is (i 70289483) please could someone provide me with a master key. this would be much appriciated

 
 
and it is a hp 240 g7
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‎09-25-2021 07:45 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


Regards,
MayS.

I work on behalf of HP
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