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‎01-26-2017 07:21 AM

HP Recommended
Product: HP2000 notebook
Operating System: Microsoft Windows 10 (64-bit)

boot device not found displays on startup black sreen. Diagnostic shows short DST FAILED , after hard drive diagnostics.Can I recover?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-26-2017 09:13 AM

HP Recommended

Hello,

 

As the DST has failed you will need to replace the Hard drive and for Back Up you need to check for Data recovery specialist they will help to retrive the data for you.

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath

View solution in original post

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1 REPLY 1

‎01-26-2017 09:13 AM

HP Recommended

Hello,

 

As the DST has failed you will need to replace the Hard drive and for Back Up you need to check for Data recovery specialist they will help to retrive the data for you.

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
Was this reply helpful? Yes No
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