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‎05-05-2026 04:22 AM

HP Recommended

My laptop is stuck on boot manager page.. when i click on f9 or f10 it doesnt do anything only keys working are the f1 and esc key and it just goes back the setup notice. Ive even tried using an external keyboard but it doesnt work please

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help.

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1 REPLY 1

‎05-06-2026 01:49 PM

HP Recommended

Hi @yukonitv6,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi

I'm an HP Employee.


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