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- HP Community
- Notebooks
- Notebook Boot and Lockup
- booting on usb

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11-03-2019 12:10 PM
Hi my notebook is stucking on BIOS and I want to boot on usb I disabled secure boot and checked boot manager and I didn t found my USB stick except "boot from EFI file" and when I click on it it says "no valid file system" .I made the usb bootable with windows 10 iso so the problem is on the notebook. what cause the problem is that I tried to make a partition recovery to the windows RE tools hidden partition (recovery environment) and when I clicked to begin I receive a BSOD and on the next restart it was BIOS "Boot device not found please install a valid system on your drive "and the 3F0 drive problem I tried everything including reset security setting to the default and it boot on "0023 drive" which is the C: hard drive but it shows first a black screen then return to the BIOS and as you can see it do not want to boot on USB stick.Please help or my mother will kill me.thanks a lot
Solved! Go to Solution.
Accepted Solutions
11-07-2019 11:14 AM
Once you get the USB Recovery Media from HP, follow the instructions in this Link: https://support.hp.com/in-en/document/c04758961#AbT3 under the section " Perform System Recovery using HP Supplied Recovery Media " to help you with the installation
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
11-05-2019 02:02 PM
I appreciate all your efforts and expertise in troubleshooting this issue
I suggest you run a Hard drive Test first to confirm the Hardware Functionality
- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second.
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Hard drive
Since you were getting the 3F0 error, I suggest you restore the BIOS back to default
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Turn off the computer and wait five seconds.
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Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
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On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
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Press F10 to Save and Exit.
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Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
Link: https://support.hp.com/in-en/document/c01443463
If the issue persists and all the Tests pass, then it could be an issue with the Bootable USB drive which you created
I would suggest you contact HP Support for the Recovery Media
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
11-06-2019 12:35 PM
Hi thank you for helping me but I already tried what you told me and I don't have a "hard drive test" but just "storage test" and "memory test" also I restore BIOS to the default but without any result but thank you very much I will check my usb key but is there are any other way to fix it without reinstalling windows please tell me
Thank you a lot.😀😁
11-06-2019 03:37 PM
Unfortunately the Recovery Media is needed to restore the computer back to Original Factory Settings 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
11-07-2019 11:14 AM
Once you get the USB Recovery Media from HP, follow the instructions in this Link: https://support.hp.com/in-en/document/c04758961#AbT3 under the section " Perform System Recovery using HP Supplied Recovery Media " to help you with the installation
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
11-07-2019 02:08 PM
I'm glad I could be of help
Do visit our HP Support Community and drop us a message anytime you need help
Thank you 😊
KrazyToad
I Am An HP Employee