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‎04-23-2023 08:32 PM

HP Recommended
Product: HP Pavilion Notebook - 15-ab223cl (Touch) (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I got blue screen that says hard drive failure. Is there a cloud recovery file I can download for HP Pavilion Notebook 15-ab223cl. Thank you!

Category:
1 REPLY 1

‎04-24-2023 08:19 AM

HP Recommended

Hi:

 

Unfortunately, your notebook is not supported by the HP cloud recovery tool.

 

After you replace the drive, you can reinstall W10 for free by making a bootable USB installation flash drive with the Media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP Pavilion Notebook - 15-ab223cl (Touch) (ENERGY STAR) Software and Driver Downloads | HP® Customer...

 

If you want to order the factory recovery kit for your notebook, you can order one from this vendor at the link below.

 

Computer Surgeons - Windows 10 Home (1b)- Recovery Kit 856253-001 For HP Pavilion Notebook Model Num...

 

 

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