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HP Recommended
HP 250 G7
Microsoft Windows 10 (64-bit)

Hi,

I am refering to the topic below.

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/problem-with-starting-laptop-a...

In short words it didnt help in a long term.

Ocasional start-up problems become permanent now, i did battery calibration again recently and it helped literally nothing. i cannot power on a computer without an external power supply.

4 REPLIES 4
HP Recommended

Hello @mr_ok

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your basic system configuration before we focus on the <cmos/battery> problem ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2Please report your results

HP Recommended

OS Name MS Win 10 PRO

Version 10.0.19044 Comp 19044

System Model HP 250 G7

System SKU - cannot see.

( equals HP product number (p/n) )

Processor Intel Core i7-8565U 1,8GHz 1992 MHz 4/8

BIOS Version/Date Insyde F.22 28.08.2019

HP Recommended

Hello @mr_ok 

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2Download and install BIOS Update

HP Notebook System BIOS Update (Intel Processors)

F.42 Rev.A50.9 MBAug 15, 2022Download

 

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

      • An available BIOS update resolves a specific issue or improves computer performance.
      • The current BIOS does not support a hardware component or a Windows upgrade.
      • HP Support recommends installing a specific BIOS update.

"

 

(3Reboot

(4Let BIOS be installed until it's completely done !

(5Download and install / update 

Intel Management Engine Interface (MEI) Driver

2040.100.0.1029 Rev.A17.8 MBMar 26, 2021Download

 

(6Restart Windows

(7Please report your results

HP Recommended

Thanks i will try to follow that procedure. I could have read somewhere that it could have something in common with a power management.

But I just wonder why, when i check the avaliable updated drivers with a HP dedicated software or on the Hp support web page i have got only an advice about some Realtek network driver.

I also tried to find these files somwhere on the HP page nof by just following the link but as i would google them and then download form some hp page. I couldnt have, what is strange to me.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.