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PhilK1983
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computer said it has a problem and had to restart, then it now says boot device not found

HP Recommended
Pavilion Gaming Latop 17
Microsoft Windows 10 (64-bit)

as title says it suddenly had a problem and now suddenly is says boot device not found and won't start,

 

I tried all diagnostic tests through the bot and nothing fixed it,

 

One thing is I did a memory check via the bios but it freezes at 23% despite leaving it for over an hour but it never progresses beyond 23%, the basic hard drive check found no errors

 

it is only a couple of months out of warranty very upset

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WAWood
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@PhilK1983 

Diagnostics don't fix anything; they only tell you what is wrong.

 

I've never actually seen a memory check freeze -- so my guess is that the memory stick being checked has gone bad.

 

There are generally two drive checks, quick and extensive -- you have to run both to be sure.



I am a volunteer and I do not work for, nor represent, HP
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PhilK1983
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will run the proper extensive tests then to be sure, but sounds like if I want it fixed then it needs to go into repairs sadly either via HP or independent store

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