cooling fan on laptop not working

[Sheila701]

does not turn on past 15 seconds as cooling fan is not working

[Raj_05]

Hi @Sheila701,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP laptop's cooling fan is not working properly, it's crucial to address this issue promptly to prevent overheating and potential damage to your laptop's components. Here’s what you can do.

• Check for Dust and Debris: Over time, dust and debris can accumulate inside the laptop, blocking airflow and causing the fan to malfunction. Use compressed air to gently blow out any dust from the fan vents and cooling fins.
• Update BIOS and Drivers: Sometimes, updating your laptop's BIOS and fan drivers can resolve issues with fan functionality. Visit HP's official support website, enter your laptop model, and download the latest BIOS and driver updates.
• Check Fan Connections: Ensure that the fan is properly connected to the motherboard. Sometimes, loose connections can cause the fan to intermittently stop working. If you're comfortable, you can open up the laptop (following proper procedures) to check and reseat the fan connector.
• Inspect for Physical Damage: Examine the fan blades and surrounding area for any physical damage that could prevent the fan from spinning properly. If there's visible damage, you may need to replace the fan assembly.
• HP Diagnostic Tools: HP laptops often come with built-in diagnostic tools that can help identify hardware issues. Run these diagnostics to check the fan's functionality and get detailed error reports if available.
• Temperature Monitoring: Use software like HWMonitor or SpeedFan to monitor your laptop's temperature. If the temperature rises too high without the fan spinning, it confirms there's an issue with the cooling system.

Taking these steps should help diagnose and hopefully resolve the cooling fan issue on your HP laptop.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support