• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎03-26-2023 12:05 PM

HP Recommended
Product: HP Pavilion - 14-ce3002nt
Operating System: Microsoft Windows 10 (32-bit)

I send my notebook because of the black-green screen problem in 2019. I was a guarentee. Technic service in Turkey send my notebook back and said that there is not a valid problem. But 2 weeks before black screen problem started again. so i went to the technic service. but i have an urgent situation because i am going to be study abroad for 6 months from now on. they tried to solve my problem as soon as they can. they changed the mainboard. and i paid a 3500try. and now i have the same problem with my notebook. i am going to be in germany in 3 days and still have the same proWhatsApp Görsel 2023-03-26 saat 20.47.51.jpgblem as 3 weeks before. 

Category:
1 REPLY 1

‎03-27-2023 08:52 AM

HP Recommended

@DENİZ10

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that  target=_blankhere.

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.