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Locked

‎08-21-2019 10:12 PM

HP Recommended
Product: hp 15-bc419tx
Operating System: Microsoft Windows 10 (64-bit)

dont know how but kids have put in bios password into brand new laptop, cant start need help as system disabled

 

A {3A033458} code appears

 

thanks in advance

1 REPLY 1

‎08-22-2019 07:51 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP
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