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HP Recommended
8760w
Microsoft Windows 7 (64-bit)

Hi , i have reinstalled windows on my notebook 8760w ,  but i do not see the button for enter with fingerprint   at the logon ,   what i must install  and enable for  enable it ?

 

 

thanks at all

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HI,

 

You need to install Fingerprint driver and HP ProtectTools Security Manager, then enroll your fingerprint as instructed in tool to make it work.

 

Link:

HP ProtectTools Security Manager

Fingerprint Driver

 

 

Good Luck !!!

 

 

 

If any of my posts help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.

If your problem is solved , please click the Accepted Solution button

I am an HP employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You need to install the HP ProtectTools Security Manager software in order to use your fingerprint to log in.

 

This package provides the HP ProtectTools Security Manager, which provides enhanced Windows login and website single-sign-on capabilities on supported notebooks with supported operating systems. Security Manager is also the host for HP ProtectTools plugins, and therefore should be installed before other ProtectTools modules.

 

http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57498.exe

HP Recommended

HI,

 

You need to install Fingerprint driver and HP ProtectTools Security Manager, then enroll your fingerprint as instructed in tool to make it work.

 

Link:

HP ProtectTools Security Manager

Fingerprint Driver

 

 

Good Luck !!!

 

 

 

If any of my posts help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.

If your problem is solved , please click the Accepted Solution button

I am an HP employee
HP Recommended

Hello

 

after having done the procedure of registration of the prints,

the access icon with footprints is back

thank you

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