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- HP Community
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- Notebook Boot and Lockup
- f.61 bios update server seems to be offline - unable to upda...

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07-02-2020 05:49 PM
I'm trying to update my elitebook 8440p bios because I need the ability to boot from a USB device. My current bios (f.12) only supports hard disk or ethernet boot locations. There's a newer bios version, f.61, that I'd like to install - I'm assuming this newer bios version will allow usb device boot. I was able to find a link to the f.61 bios update at https://support.hp.com/ph-en/document/c05137945, however when I click on the link there for my model, : http://h20566.www2.hp.com/portal/site/hpsc/public/psi/home/?sp4ts.oid=4095872, I get a message : We can’t connect to the server at h20566.www2.hp.com. I've tried this numerous times for over a week with the same result. What should I do at this point?
Thanks!
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Accepted Solutions
07-02-2020 10:36 PM
Hello @ref219
F.60a is the latest BIOS available publicly for your model and the download link is here >> https://ftp.hp.com/pub/softpaq/sp73501-74000/sp73930.exe
Here are generic instructions how to update the BIOS >> https://support.hp.com/hk-en/document/c06366640
The BIOS is dated from 2015. Note that your PC model does not officially support Windows 10 and while it is a rare chance, unsupported/unexpected issue might occur.
Hope this helps.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
07-02-2020 10:36 PM
Hello @ref219
F.60a is the latest BIOS available publicly for your model and the download link is here >> https://ftp.hp.com/pub/softpaq/sp73501-74000/sp73930.exe
Here are generic instructions how to update the BIOS >> https://support.hp.com/hk-en/document/c06366640
The BIOS is dated from 2015. Note that your PC model does not officially support Windows 10 and while it is a rare chance, unsupported/unexpected issue might occur.
Hope this helps.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
07-02-2020 10:38 PM
There are many reasons for not being able to boot from USB, not only the BIOS.
These may not be enabled in BIOS, the USB pendrive may be faulty, USB drive may not have been configured as bootable device, etc. If you are still unable to boot from this drive, try it on another computer. Be specific and post details what you are trying to achieve and how you do it / did it.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
07-03-2020 02:39 PM
Thanks very much for the links and info. I was able to upgrade the bios to version f.60, however the bios upgrade did not solve the issue. I had to figure out how to disable secure boot - turn off 'PXE Internal NIC boot' in the BIOS Setup (F10) /System Configuration/Boot Options menu. I also enabled 'USB boot device' in the same menu. After changing these 2 settings, I inserted the boot USB flash drive, restarted the laptop, escaped into bios mode during the startup, selected F9 (boot device options), and there it was and it worked.