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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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My device fails to start and displays the errors shown in the attached photos. I have performed both memory and storage tests.
Memory Test: Passed
Storage Test:
There were two sections:
1. Hard Drive / SSD Test:
SMART Check: PASSED
Long DST: WARNING
Component Test: WARNING
Current BIOS Version: 2.3.5.0
2. Storage Tests (eMMC, Flash):
No storage installed
When I try to exit, the screen remains black and displays the message:
“Start PXE over IPv4” and then “Start PXE over IPv6”.I also ran the Processor Test and System Board Test; both PASSED.
What should I do? The issue is urgent.
Thank you for your help.
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