failure ID 0U03HF-94S801-GXGJ2J-60xJ03 what does it mean

[Sthefanyq97]

MY pc shows “boot device not found” message 

hard disk (3F0)

I made the hard drive check and it shows this:

SMART check: passed 

short DST : failed 

FAILURE ID: 0U03HF-94S801-GXGJ2J-60xJ03 what does it mean? 

[Paul_Tikkanen · Accepted solution]

Hi:

Below is the failure report generated by the code you posted, minus your notebook's serial number.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

0U03HF-94S801-GXGJ2J-60XJ03

OK

0000000000

1/1/16

303

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Quick Test Failure

You will need to install a new hard drive and reinstall the operating system.

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

h10032.www1.hp.com/ctg/Manual/c05527167.pdf

You may want to consider replacing the 2.5" mechanical hard drive with a better performing solid state drive (SSD).

After you replace the drive, you can use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

Here is an info link for how to use that utility...

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

[Sthefanyq97]

Thank you so much.

A question, when installing the new hard disk or ssd do I lose all the information I had before?

[Paul_Tikkanen]

You're very welcome.

Yes, when the drive fails, usually the data cannot be recovered.

After you remove the old drive, buy a SATA to USB cable.

Plug one end into the failed drive, and the other end into a working PC's USB port, and see if you can read/copy any files from the old drive to the PC.

You need something like this...

Amazon.com: SATA to USB Cable, Benfei USB 3.0 to SATA III Hard Driver Adapter Compatible for 2.5 inc...