fixing c stage 1 687039 of 990464 how long does it take?

[lpoulter]

was on my hp laptop this morning when it freezed so did a hard shut down turn it on and start up it said it was disk checking and now getting fixing c stage 1 687039 of 990464 how long does this take and is my laptop damaged?

[A_Gayathri]

Hi @lpoulter ,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
   

Could you please elaborate in detail? 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.