hard drive failure code

[jps83]

Hi,

Long DST check provide Failure ID  RK7V7R-80G7G3-MFPWLK-619L03.

I don't find the meaning of this code on the HP site.

Could you help me please?

[Paul_Tikkanen]

Hi:

Below is the report generated by the code you posted, minus your PC's serial number.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

RK7V7R-80G7G3-MFPWLK-619L03

OK

0000000000

1/3/15

305

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Full Test Failure

You will need to install a new hard drive and reinstall the operating system.

Below is the link to the service manual where you can find the hard drive removal and replacement procedure.

HP Pavilion Notebook (Intel)Star WarsTM Special Edition Notebook Maintenance and Service Guide

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

[jps83]

thank you Paul,

but i did it 3 months ago and the hard disk tested is the new one.

I think that the diagnostic is not the good one and finds the consequence insteed of the cause.

Have a nice week end

[Paul_Tikkanen]

You're very welcome.

You have a nice weekend too.