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‎03-01-2021 05:04 AM

HP Recommended
Product: N5Y05UA#ABA
Operating System: Microsoft Windows 10 (64-bit)

i cant access my laptop because my sister set a personal account to access the laptop and dont know the password and no one else does either by the way my sister passed recently....

1 REPLY 1

‎03-01-2021 05:17 AM

HP Recommended

If the password is for Windows and not a power-on or BIOS password, then that is fairly easy task.  If it is a Windows password, it will show up after everything is onscreen ( typically a scenic view ) and then ask for a sign-in when you press enter.

While the forum rules indicate that we are not at liberty to assist with passwords, it can be researched by using Google

Here is a general assist from Microsoft

https://support.microsoft.com/en-us/windows/change-or-reset-your-windows-password-8271d17c-9f9e-443f...

There are other sites that offer help -

https://www.howtogeek.com/222262/how-to-reset-your-forgotten-password-in-windows-10/


I'm not an HP employee.
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