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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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With a Win10 laptop, hibernate is enabled by default with a Windows setting know as Fast Startup. So, if your laptop suddenly crashes, it will automatically fall into the hibernation state.
The problem is to determine why it is crashing, and we can not do anything from here to assist in that.
What you should try is when rebooting, press the Esc key repeatedly until the HP Startup Menu appears. When that shows up, press the key to run Diagnostics (usually F2) and see what it says.
I am a volunteer and I do not work for, nor represent, HP
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