cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
103
Flag Post
HP Recommended

hibernate

hp envy
Microsoft Windows 10 (64-bit)

All the energy saving items arr on NEVER still my laptop goes in hibernate after a few minutes, 

is there a solution to solve this?

1 REPLY 1
Highlighted
Level 15
Level 15
22,599 22,542 2,061 4,925
Message 2 of 2
61
Flag Post
HP Recommended

hibernate

@gilbert52 

With a Win10 laptop, hibernate is enabled by default with a Windows setting know as Fast Startup.  So, if your laptop suddenly crashes, it will automatically fall into the hibernation state.

 

The problem is to determine why it is crashing, and we can not do anything from here to assist in that.

 

What you should try is when rebooting, press the Esc key repeatedly until the HP Startup Menu appears.  When that shows up, press the key to run Diagnostics (usually F2) and see what it says.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation