how can i change or find my administrator password

krlove80452 · ‎10-14-2020

the new windows up date messed up my laptop the only way i can go in and undo um is with password i have been putting in a pin number for Microsoft acct no idea what other password is .

WAWood · ‎10-15-2020

@krlove80452

Passwords simply can NOT be recovered; instead, they have to be reset.

If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.

We are not permitted to assist in resetting passwords because HP considers that a violation of customer privacy.
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For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true

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