Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion Plus 14 inch Laptop PC 14-ey0000 IDS Base Model
Microsoft Windows 11

almost every every 2 days the error 0x0000185 appears at boot but then boots normally into windows 11. A few times instead the blue screen appears with box "The selected boot device does not exist, click ok, the computer restarts goes into repair and the  advanced recovery screen aoears and it allows me to continue into windows OS. How can correct this

3 REPLIES 3
HP Recommended

Hi @schorschie 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

The recurring dlinitialized Library failed boot error and the associated issues like error 0x0000185 and "The selected boot device does not exist" suggest problems with your system's boot configuration or hardware. 

 

Here's how you can address these issues:

 

Repair Boot Configuration Data (BCD):

  • Boot into the Advanced Recovery Environment (F11 during startup).
  • Open Command Prompt and run the following commands:
    bootrec /fixmbr
    bootrec /fixboot
    bootrec /scanos
    bootrec /rebuildbcd
  • Restart your laptop and check if the issue persists.

 

Update BIOS Settings:

  • Access the BIOS by pressing F10 during startup.
  • Ensure the boot mode is set to UEFI (not Legacy).
  • Verify that the correct drive is selected as the primary boot device.
  • Save changes and exit.

 

Run Startup Repair:

  • Boot into the Advanced Recovery Environment (F11 during startup).
  • Select "Troubleshoot" > "Advanced Options" > "Startup Repair."
  • Follow the prompts to let Windows attempt to fix boot issues.

 

Check for Corrupted System Files:

  • Open Command Prompt from the recovery options.
  • Run the following command:
    sfc /scannow
  • This will scan and repair corrupted system files.

 

Test the Hard Drive:

  • In the BIOS, look for a built-in diagnostic tool to test the health of your hard drive.
  • If the drive shows errors, it might need replacement.

 

Update Drivers and Firmware:

  • Ensure all drivers, especially for storage and chipset, are up to date.
  • Visit the HP Support page for your laptop model to download the latest updates.

 

Perform a System Restore:

  • If the issue started recently, restore your system to a previous point:
    • Boot into the Advanced Recovery Environment.
    • Select "Troubleshoot" > "Advanced Options" > "System Restore."

 

Reinstall Windows:

  • As a last resort, create a bootable USB using the Windows Media Creation Tool.
  • Reinstall Windows, ensuring you back up important data beforehand.

 

 

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
HP Recommended

Thanks for the detailed instructions. I had done previously all your recommended steps without success except the Boot Repair which I did today. Unfortunately the Boot Repair did not work either. Running the commands I got several error messages, i.e. fixboot= access denied; both for scanos and rebuildbcd it said total identified windows installation: 0.

Then today I re-installed the factory settings from a recovery usb but problem is still the same. What else can/ should I do.

HP Recommended

Hi @schorschie 

 

We sincerely thank you for your patience and co-operation during this troubleshooting process.

 

I'm sending out a private message to assist you with the next course of action. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Hope this helps! Keep me posted for further assistance. 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.