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HP Recommended
hp 14-ac104la
Microsoft Windows 7 (64-bit)

I need to update the bios in this laptop.

 

HP 14-ac104la

 

http://support.hp.com/us-en/drivers/selfservice/HP-14-Notebook-PC-series/8499318/model/9043679

 

I downloaded the bios from hp driver´s support site for my model:

 

http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74826.exe

 

and says it can´t do it in windows so I need to use a USB drive.

 

I put a 16 Gb usb jump drive and just copies the many .bin files and no flash executable. So anyway I insert it and change settings to boot from usb drive and nothing happens.

 

 

Not happy with the results I thought the usb I had used it was too big.

 

So I changed to a 64 Mb kingston memory.

 

Again, the result is the same.

 

HP doesn´t make any good stuff these days anymore?!bios no-go!.jpg

 

Being in the tech industry as tech support for the last 20 years I have seen many stupidity. This is one of those !

 

I also tried creating a usb boot disk using  HP USB Disk Storage Format Tool 2.2.3 and boot98

 

nothing happened again!

 

SO I beg your help in order to update this bios under win 7 pro 64 bits with the laptop above specified

 

Thanks in advance for any help you could provide me!

4 REPLIES 4
HP Recommended

Oh yes!

 

I also couldn´t find a bios forum to post this issue so I posted it here in boot discussions.

 

Any moderator feel free to move it to the proper section!

 

thanks

HP Recommended

Hi

 

The USB stick has a Hewlett-Packard folder placed on it.

 

The main / only option is efi booting as far as I can tell.  Several efi boot files.

 

Which goes along with the "This BIOS update is not support legacy flash method    "

 

So if you have created a USB stick with HpBiosUpdate.efi somewhere on it you would need to have a system suitable for efi, and I don't believe this is a Windows 7 problem, it's a system board option.

 

The actual thing inside SP74826.exe is an Insydeflash.exe bios program creator.   (http://www.insyde.com/products)

 

HP Bios Files.png

 

So do you have anything resembling the above?

 

If in doubt please ask.

HP Recommended
what I'm telling everyone is this: I don't have the option to update this bios under win 7 64 bit. HP has to think no matter what system is installed with the laptop that some users will opt to use other OS. For those users there has to be a way to update the bios. Right now the usb flash method does not work! period! HP fix this ! even if not using UEFI one has to have the option to update. Obviously HP did not think of that! And let me tell you something more windows 10 sucks! MS is dying and they know it! it has bugs and gives any sort of problem when you move from a 7 or 8 machine. Windows 10 should have never been existed!
HP Recommended
just in case you were wondering I did try to update bios before turning off the "legagy support" option in bios and nothing happened either with the usb flash update process
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