-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Boot and Lockup
- hp-15bs100ur BIOS F.51 Rev A update fail
Create an account on the HP Community to personalize your profile and ask a question
02-16-2019 04:13 AM - edited 02-18-2019 12:57 AM
Hi all, I'm have a problem with update new version bios F.51 Rev A . The last normal installed version is F.42 Rev A
After update on F.51 and next reboot device is stopped on black screen with lightin boot led. Next recovery on F.51 don't have a continue. I could restore on F.42 with very difficult and many times recovery and reboot. Can You please help me and answer what's the trouble?
I know F.42 haz a problem with wrong boot initialization, that error was fixed in F.51. May bee problem here? Then how I can get update?
Solved! Go to Solution.
Accepted Solutions
02-18-2019 02:30 PM - edited 02-18-2019 02:36 PM
@Echo_Lake
Okay, well I'm managed to solve the problem with update bios from F.42 to F.51 Rev A!
For this:
1. Dowload arhive F.51 Rev A but don't use update from Windows and use point 3 for Advanced users (extract files into user places) for example USB flash drive.
2. Install the last of HP PC Hardware Diagnostics UEFI
3. Reboot Book with pushing F2 (HP PC Hardware Diagnostics UEFI) and goin into built-in firmware, update BIOS.
4. Chusing your support device BIOS XXXXX.bin (08328.bin for me) and starting update.
In this method update ending without any problem and succesfull reboting.
And enjoy
02-17-2019 01:23 PM
@AS_id
Thank you for posting on the HP Support Community.
I understand the difficulty with the problem.
For better clarity and to assist you better I would require more information regarding this:
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
- Are you getting any error message or code?
- Are you able to boot into windows desktop?
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
02-17-2019 01:50 PM - edited 02-18-2019 12:54 AM
@Echo_Lake wrote:@AS_id
Thank you for posting on the HP Support Community.
I understand the difficulty with the problem.
For better clarity and to assist you better I would require more information regarding this:
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
- Are you getting any error message or code?
- Are you able to boot into windows desktop?
Keep me posted for further assistance.
My device code:
02-18-2019 11:13 AM
@AS_id
Thank you for posting back.
I appreciate your efforts to try and resolve the issue. As a computer not booting into windows desktop and stays in a blank screen. I would request you to contact our Support and our Support Engineers should be able to check the available service options for your laptop.
HP Support can be reached by clicking on the following link:
- Click on this link – www.hp.com/contacthp/
- Select the product type.
- Enter the serial number of your device or select let HP detect your product option.
- Select the country from the drop-down.
- You should see the HP support number or Chat option listed
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
02-18-2019 11:52 AM - edited 02-18-2019 11:53 AM
@Echo_Lake Thx for answers
Perhaps You can't understand me? (sorry for my English) But I write about I can boot Windows, because I managed return bios F.42 via many times bios recovery tools. But I can't update new F.51 because of an bug that prevents to do it... And I simply using my book on F.42 but waiting help for future updates...
02-18-2019 02:30 PM - edited 02-18-2019 02:36 PM
@Echo_Lake
Okay, well I'm managed to solve the problem with update bios from F.42 to F.51 Rev A!
For this:
1. Dowload arhive F.51 Rev A but don't use update from Windows and use point 3 for Advanced users (extract files into user places) for example USB flash drive.
2. Install the last of HP PC Hardware Diagnostics UEFI
3. Reboot Book with pushing F2 (HP PC Hardware Diagnostics UEFI) and goin into built-in firmware, update BIOS.
4. Chusing your support device BIOS XXXXX.bin (08328.bin for me) and starting update.
In this method update ending without any problem and succesfull reboting.
And enjoy
07-17-2019 10:37 AM
please can you help me out, i have the same bios update failure. updated my bios from f.04 to f.19 and ever since my laptop has been on blank screen. I have tried also doing a usb bios recovery, still the same blank screen.
hp 15-da0032wm
i3-8130U
product ID: 4AK77UA
thanks, i will be most grateful.. the laptop was not up to a week old before this happened.
Didn't find what you were looking for? Ask the community