Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Notebook - 15-bs144wm
Microsoft Windows 10 (64-bit)

when i plug in power nothing changed out power port with new one. it doesnt show power without battery in. no sounds no fan running , completelty nothing. no light on new power port either. can someone give me some advice where to go from here. i know computers but this has me for a loop. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.