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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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‎06-09-2022 03:35 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

hp laptop 15-dy2088ca screen blank caps lock blinks light

1 person had the same question
5 REPLIES 5

‎06-11-2022 12:39 PM

HP Recommended

Hi @Frankubah 

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing black screen related issues on your system. Do not worry we are here to help you fix the issue.

 

May I know from when are you facing this issue?

May I know if you made any recent hardware or software related changes to your system?

 

I would suggest you please follow the troubleshooting steps shared in the link below and let me know the outcome of it: https://support.hp.com/in-en/document/c01997899 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No

‎06-14-2022 08:01 AM

HP Recommended

Hello!

 

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

 

Have a great day ahead! 

NIRVANA_95
I am an HP Employee
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‎06-14-2022 08:24 AM

HP Recommended

The laptop just came up without doing anything

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‎06-15-2022 02:27 AM

HP Recommended

Is it working fine again now? How long has it been not working? I have had the same issue for a few days now...

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‎06-15-2022 02:33 AM

HP Recommended

I happened last week Wednesday and i tried everything but nothing worked and i left it since on Friday. I just tried it yesterday and it came up 

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