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‎07-03-2021 07:46 AM

HP Recommended
Product: HP 15-bs013dx
Operating System: Microsoft Windows 10 (64-bit)

my problem is that  when i install de need ssd disk the machine  not turned on dont do nothing  i want to know if this disk is compatibily with my machine

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-03-2021 08:02 AM

HP Recommended

Hi:

 

Your notebook's M.2 slot only supports SATA M.2 SSD's, not NVMe.

 

That is why the Samsung Evo 970 SSD doesn't work.

 

See chapter 1 of the service manual for the supported drive types...

 

HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide

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3 REPLIES 3

‎07-03-2021 08:02 AM

HP Recommended

Hi:

 

Your notebook's M.2 slot only supports SATA M.2 SSD's, not NVMe.

 

That is why the Samsung Evo 970 SSD doesn't work.

 

See chapter 1 of the service manual for the supported drive types...

 

HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide

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‎07-03-2021 02:11 PM

HP Recommended

thanks  you soo much  

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‎07-03-2021 02:16 PM

HP Recommended

You're very welcome.

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