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- Re: i need Intel Rapid Storage Technology (IRST) drivers for...
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03-05-2026
08:55 AM
- last edited on
03-10-2026
01:23 AM
by
Raj_05
HP Recommended
I need the Intel Rapid Storage Technology (IRST) drivers to reinstall windows 11 but I can't find the drivers under hp software and driver download for my specific Laptop. The serial # is Edited and product id is A33FPPA#AC3.
5 REPLIES 5
03-05-2026 09:08 AM
HP Recommended
Try the drivers that I zipped up and attached below which should be good for all PCs with Intel 11th>13th gen core processors.
Unzip and copy all of the files in the folder in the attachment to a USB flash drive.
Have the flash drive and your Windows installation media plugged into USB ports.
Boot from the Windows installation flash drive.
When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.
If you check the box, it will only include the compatible driver.
If Windows still can't find the drive, uncheck the box to include the compatible driver and try any of the ones listed.
If that doesn't work, use the HP cloud recovery tool to create a bootable USB recovery drive that should have the drivers for the factory image included.
Here is an info link for how to use the utility:
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support
Since you have to use the utility on another PC you will need to enter your PC's product number in the tool's search window in order to proceed.
From the info I could find, your PC's product number is A33FPPA#ACJ, not AC3.
03-08-2026 11:21 PM
HP Recommended
Thanks for your reply. I tried installing the drivers. but that didnt work. it doesn't show the drivers when checked include compatible drivers. but it shows the drivers when unchecked include compatible drivers. But its showing " A media driver your computer needs is missing...."
Also the HP Cloud recovery tool has failed. Error : 0xC00405.
03-08-2026 11:28 PM
HP Recommended
Logs
[INFO] 2026-03-07 13:09:33 Aws_Init_Cleanup [26232] Initiate AWS SDK for C++ with Version:1.6.25
[DEBUG] 2026-03-07 13:09:33 FileSystem [26232] Environment value for variable USERPROFILE is C:\Users\Vaas
[INFO] 2026-03-07 13:09:33 Aws::Config::AWSConfigFileProfileConfigLoader [26232] Initializing config loader against fileName C:\Users\Vaas\\.aws\config and using profilePrefix = 1
[INFO] 2026-03-07 13:09:33 Aws::Config::AWSConfigFileProfileConfigLoader [26232] Unable to open config file C:\Users\Vaas\\.aws\config for reading.
[INFO] 2026-03-07 13:09:33 Aws::Config::AWSProfileConfigLoader [26232] Failed to reload configuration.
[FATAL] 2026-03-07 13:09:33 AppLogicManager [26232] <<< SetLogLevel - debug
[INFO] 2026-03-07 13:09:33 AppLogicManager [26232] SetLogPath - The prefix of log file is C:\ProgramData\HP\HP Cloud Recovery Tool\
[INFO] 2026-03-07 13:09:33 AppLogicManager [26232] Initialize - App initial time is 2026-03-07 18:39:33
[INFO] 2026-03-07 13:09:33 AppLogicManager [26232] Initialize - GUID is 86C0C697-3A0D-4319-ACC2-962BBEF92DC3
[FATAL] 2026-03-07 13:09:33 AppLogicManager [26232] >>> GetTempDir
[FATAL] 2026-03-07 13:09:33 AppLogicManager [26232] <<< GetTempDir - C:\Windows\Temp\
[INFO] 2026-03-07 13:09:33 AppLogicManager [26232] Initialize - TEMP path = C:\Windows\Temp\
[DEBUG] 2026-03-07 13:09:33 AppLogicManager [26232] Initialize - Can't load configuration.json by C:\Program Files\WindowsApps\AD2F1837.HPCloudRecoveryTool_2.7.11.0_x64__v10z8vjag6ke6\CloudRecovery\configuration.json
[FATAL] 2026-03-07 13:09:33 AppLogicManager [26232] >>> LoadConfiguration
[FATAL] 2026-03-07 13:09:33 AppLogicManager [26232] <<< LoadConfiguration - 1
[DEBUG] 2026-03-07 13:09:33 AppLogicManager [26232] Initialize - Load configuration.json by C:\Program Files\WindowsApps\AD2F1837.HPCloudRecoveryTool_2.7.11.0_x64__v10z8vjag6ke6\External\configuration.json
[DEBUG] 2026-03-07 13:09:33 AppLogicManager [26232] Initialize - Succeeded to load configuration.json
[FATAL] 2026-03-07 13:09:33 DiskManager [26232] >>> DiskManager
[FATAL] 2026-03-07 13:09:33 DiskManager [26232] >>> ScanDisks
[FATAL] 2026-03-07 13:09:33 DiskManager [26232] >>> ScanPartitionsFor
[DEBUG] 2026-03-07 13:09:33 DiskManager [26232] ScanPartitionsFor - disk 1
[FATAL] 2026-03-07 13:09:33 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #1, Partition #0
[FATAL] 2026-03-07 13:09:33 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2026-03-07 13:09:33 DiskManager [26232] ScanPartitionsFor - partition count 1
[FATAL] 2026-03-07 13:09:33 DiskManager [26232] <<< ScanPartitionsFor
[FATAL] 2026-03-07 13:09:33 DiskManager [26232] >>> ScanPartitionsFor
[DEBUG] 2026-03-07 13:09:33 DiskManager [26232] ScanPartitionsFor - disk 0
[FATAL] 2026-03-07 13:09:33 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #0
[FATAL] 2026-03-07 13:09:33 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 0
[FATAL] 2026-03-07 13:09:33 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #1
[FATAL] 2026-03-07 13:09:33 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 1
[FATAL] 2026-03-07 13:09:33 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #2
[FATAL] 2026-03-07 13:09:33 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 0
[DEBUG] 2026-03-07 13:09:33 DiskManager [26232] ScanPartitionsFor - partition count 3
[FATAL] 2026-03-07 13:09:33 DiskManager [26232] <<< ScanPartitionsFor
[FATAL] 2026-03-07 13:09:33 DiskManager [26232] <<< ScanDisks - disk count 2
[FATAL] 2026-03-07 13:09:33 DiskManager [26232] <<< DiskManager
[DEBUG] 2026-03-07 13:09:33 Utils [26232] GetOutputByCmd - The executable command is powershell -command "Get-ItemProperty 'HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion'"
[INFO] 2026-03-07 13:09:34 Utils [26232] PrintOSVersionProperty -
SystemRoot : C:\WINDOWS
BaseBuildRevisionNumber : 1
BuildBranch : vb_release
BuildGUID : ffffffff-ffff-ffff-ffff-ffffffffffff
BuildLab : 19041.vb_release.191206-1406
BuildLabEx : 19041.1.amd64fre.vb_release.191206-1406
CompositionEditionID : Enterprise
CurrentBuild : 19045
CurrentBuildNumber : 19045
CurrentMajorVersionNumber : 10
CurrentMinorVersionNumber : 0
CurrentType : Multiprocessor Free
CurrentVersion : 6.3
EditionID : Professional
EditionSubManufacturer :
EditionSubstring :
EditionSubVersion :
InstallationType : Client
InstallDate : 1666370470
ProductName : Windows 10 Pro
ReleaseId : 2009
SoftwareType : System
UBR : 6466
PathName : C:\Windows
ProductId : 00331-10000-00001-AA445
DigitalProductId : {164, 0, 0, 0...}
DigitalProductId4 : {248, 4, 0, 0...}
DisplayVersion : 22H2
PendingInstall : 0
RegisteredOrganization :
RegisteredOwner : Vaas
InstallTime : 133108440701215957
WinREVersion : 10.0.19041.1
PSPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion
PSParentPath : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT
PSChildName : CurrentVersion
PSDrive : HKLM
PSProvider : Microsoft.PowerShell.Core\Registry
[INFO] 2026-03-07 13:09:34 Utils [26232] PrintOSVersionProperty - Succeeded to get property of windows version from regitry.
[INFO] 2026-03-07 13:09:34 CloudRecoveryApp [26232] InitInstance - This verion of HP Cloud Recovery is v2.7.11.0 2024-0729
[INFO] 2026-03-07 13:09:34 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:09:34 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:09:34 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:09:34 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:09:34 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:09:34 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:09:34 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:09:34 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:09:34 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:09:34 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:09:34 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:09:34 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:09:37 PageEULA [26232] OnClickedRadioYES - User accepts the terms in the license agreement.
[INFO] 2026-03-07 13:09:37 PageEULA [26232] OnClickedRadioYES - User accepts the terms in the license agreement.
[DEBUG] 2026-03-07 13:09:38 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:09:38 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:09:38 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:09:38 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:09:38 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:09:38 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:09:38 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:09:38 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:09:38 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:09:38 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:09:38 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:09:40 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:09:40 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:09:40 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:09:40 Utils [19464] SetUILayout - Set layout for left to rigt.
[INFO] 2026-03-07 13:09:40 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:09:40 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:09:40 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[FATAL] 2026-03-07 13:09:40 AppLogicManager [19464] >>> DetectSystemProxy
[INFO] 2026-03-07 13:09:40 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:09:40 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:09:40 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:09:40 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:09:40 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:09:40 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[ERROR] 2026-03-07 13:09:40 AppLogicManager [19464] DetectSystemProxy - WinHttpGetProxyForUrl failed
[ERROR] 2026-03-07 13:09:40 AppLogicManager [19464] LogLastError - DetectSystemProxy- [12180] The Proxy Auto-configuration URL was not found.
[FATAL] 2026-03-07 13:09:41 AppLogicManager [19464] <<< DetectSystemProxy - 0
[FATAL] 2026-03-07 13:09:41 AppLogicManager [19464] >>> CanConnectOnS3
[DEBUG] 2026-03-07 13:09:41 AppLogicManager [19464] CanConnectOnS3 - no proxy
[DEBUG] 2026-03-07 13:09:41 AppLogicManager [19464] CanConnectOnS3 - Create the connection for s3.ap-southeast-1.amazonaws.com
[DEBUG] 2026-03-07 13:09:42 AppLogicManager [19464] CanConnectOnS3 - connected successfully
[FATAL] 2026-03-07 13:09:42 AppLogicManager [19464] <<< CanConnectOnS3 - 1
[DEBUG] 2026-03-07 13:09:42 Utils [19464] GetOutputByCmd - The executable command is sc query w32time
[DEBUG] 2026-03-07 13:09:42 Utils [19464] GetOutputByCmd - The executable command is net start w32time
[DEBUG] 2026-03-07 13:09:44 Utils [19464] GetOutputByCmd - The executable command is C:\WINDOWS\System32\W32tm.exe /resync
[DEBUG] 2026-03-07 13:10:00 Utils [19464] SyncDateTime - The output to execute `C:\WINDOWS\System32\W32tm.exe /resync` is as below.
[DEBUG] 2026-03-07 13:10:00 Utils [19464] SyncDateTime - Sending resync command to local computer
The computer did not resync because no time data was available.
[DEBUG] 2026-03-07 13:10:00 Utils [19464] RunCMDScript - The executable command is net stop w32time
[DEBUG] 2026-03-07 13:10:01 Utils [19464] RunCMDScript - The exit code of `RunCMDScript` is 0
[FATAL] 2026-03-07 13:10:01 AppLogicManager [19464] >>> FetchOfferingLists
[FATAL] 2026-03-07 13:10:01 DownloadManagerAWS [19464] >>> DownloadObject - hpcps-config.gz.dat.hpsign
[INFO] 2026-03-07 13:10:01 WinHttpSyncHttpClient [19464] Creating http client with user agent aws-sdk-cpp/1.6.25 Windows/10.0.19041.5915 AMD64 MSVC/1900 with max connections 25 request timeout 10000,and connect timeout 3000
[DEBUG] 2026-03-07 13:10:01 WinHttpSyncHttpClient [19464] API handle 00000298603E6410
[INFO] 2026-03-07 13:10:01 ConnectionPoolMgr [19464] Creating connection pool mgr with handle 00000298603E6410, and max connections per host 25, request timeout 10000 ms, and connect timeout in 3000 ms.
[DEBUG] 2026-03-07 13:10:01 Utils [19464] DecryptForByte - Succeeded to decrypt bytes
[DEBUG] 2026-03-07 13:10:01 Utils [19464] ReadStringWithTwoRows - Reading CSV string into map is successful
[INFO] 2026-03-07 13:10:01 WinHttpSyncHttpClient [19464] Creating http client with user agent aws-sdk-cpp/1.6.25 Windows/10.0.19041.5915 AMD64 MSVC/1900 with max connections 25 request timeout 10000,and connect timeout 3000
[DEBUG] 2026-03-07 13:10:01 WinHttpSyncHttpClient [19464] API handle 000002986035B690
[INFO] 2026-03-07 13:10:01 ConnectionPoolMgr [19464] Creating connection pool mgr with handle 000002986035B690, and max connections per host 25, request timeout 10000 ms, and connect timeout in 3000 ms.
[DEBUG] 2026-03-07 13:10:01 WinSyncHttpClient [19464] Cleaning up client with handle 0000000000000000
[INFO] 2026-03-07 13:10:01 WinHttpConnectionPoolMgr [19464] Cleaning up conneciton pool mgr.
[DEBUG] 2026-03-07 13:10:01 DownloadManagerAWS [19464] DownloadObject - Initiating download of C:\Windows\Temp\hpcps-config.gz.dat.hpsign from [hpcps-config, ap-southeast-1]
[DEBUG] 2026-03-07 13:10:01 DownloadManagerAWS [19464] DownloadObject - Download the object(hpcps-config.gz.dat.hpsign) from cloud.
[FATAL] 2026-03-07 13:10:01 AppLogicManager [19464] >>> SetLogLevel - Current level is debug and level parameter is info
[INFO] 2026-03-07 13:10:01 Aws_Init_Cleanup [19464] Initiate AWS SDK for C++ with Version:1.6.25
[INFO] 2026-03-07 13:10:01 Aws::Config::AWSConfigFileProfileConfigLoader [19464] Initializing config loader against fileName C:\Users\Vaas\\.aws\config and using profilePrefix = 1
[INFO] 2026-03-07 13:10:01 Aws::Config::AWSConfigFileProfileConfigLoader [19464] Unable to open config file C:\Users\Vaas\\.aws\config for reading.
[INFO] 2026-03-07 13:10:01 Aws::Config::AWSProfileConfigLoader [19464] Failed to reload configuration.
[FATAL] 2026-03-07 13:10:01 AppLogicManager [19464] <<< SetLogLevel - info
[INFO] 2026-03-07 13:10:01 WinHttpConnectionPoolMgr [25272] Attempting to aquire connection for hpcps-config.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2026-03-07 13:10:01 WinConnectionContainer [25272] Pool grown by 2
[INFO] 2026-03-07 13:10:01 WinHttpConnectionPoolMgr [25272] Connection now available, continuing.
[INFO] 2026-03-07 13:10:02 TransferManager [25272] Transfer handle ID [9207B078-C4A8-40E6-8159-3B039F9B7C09] Updated handle status from [NOT_STARTED] to [IN_PROGRESS].
[INFO] 2026-03-07 13:10:02 WinHttpConnectionPoolMgr [25272] Attempting to aquire connection for hpcps-config.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2026-03-07 13:10:02 WinHttpConnectionPoolMgr [25272] Connection now available, continuing.
[INFO] 2026-03-07 13:10:02 TransferManager [25272] Transfer handle ID [9207B078-C4A8-40E6-8159-3B039F9B7C09] Updated handle status from [IN_PROGRESS] to [COMPLETED].
[INFO] 2026-03-07 13:10:02 DownloadManagerAWS [19464] GetResultAfterDownload - Succeeded to download file: hpcps-config.gz.dat.hpsign
[FATAL] 2026-03-07 13:10:02 AppLogicManager [19464] >>> SetLogLevel - Current level is info and level parameter is debug
[INFO] 2026-03-07 13:10:02 Aws_Init_Cleanup [19464] Initiate AWS SDK for C++ with Version:1.6.25
[DEBUG] 2026-03-07 13:10:02 FileSystem [19464] Environment value for variable USERPROFILE is C:\Users\Vaas
[INFO] 2026-03-07 13:10:02 Aws::Config::AWSConfigFileProfileConfigLoader [19464] Initializing config loader against fileName C:\Users\Vaas\\.aws\config and using profilePrefix = 1
[INFO] 2026-03-07 13:10:02 Aws::Config::AWSConfigFileProfileConfigLoader [19464] Unable to open config file C:\Users\Vaas\\.aws\config for reading.
[INFO] 2026-03-07 13:10:02 Aws::Config::AWSProfileConfigLoader [19464] Failed to reload configuration.
[FATAL] 2026-03-07 13:10:02 AppLogicManager [19464] <<< SetLogLevel - debug
[FATAL] 2026-03-07 13:10:02 DownloadManagerAWS [19464] <<< DownloadObject - 1
[FATAL] 2026-03-07 13:10:02 DownloadManagerAWS [19464] >>> DownloadObject - hpcps-config.gz.dat
[DEBUG] 2026-03-07 13:10:02 DownloadManagerAWS [19464] DownloadObject - Initiating download of C:\Windows\Temp\hpcps-config.gz.dat from [hpcps-config, ap-southeast-1]
[DEBUG] 2026-03-07 13:10:02 DownloadManagerAWS [19464] DownloadObject - Download the object(hpcps-config.gz.dat) from cloud.
[FATAL] 2026-03-07 13:10:02 AppLogicManager [19464] >>> SetLogLevel - Current level is debug and level parameter is info
[INFO] 2026-03-07 13:10:02 Aws_Init_Cleanup [19464] Initiate AWS SDK for C++ with Version:1.6.25
[INFO] 2026-03-07 13:10:02 Aws::Config::AWSConfigFileProfileConfigLoader [19464] Initializing config loader against fileName C:\Users\Vaas\\.aws\config and using profilePrefix = 1
[INFO] 2026-03-07 13:10:02 Aws::Config::AWSConfigFileProfileConfigLoader [19464] Unable to open config file C:\Users\Vaas\\.aws\config for reading.
[INFO] 2026-03-07 13:10:02 Aws::Config::AWSProfileConfigLoader [19464] Failed to reload configuration.
[FATAL] 2026-03-07 13:10:02 AppLogicManager [19464] <<< SetLogLevel - info
[INFO] 2026-03-07 13:10:02 WinHttpConnectionPoolMgr [23708] Attempting to aquire connection for hpcps-config.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2026-03-07 13:10:02 WinHttpConnectionPoolMgr [23708] Connection now available, continuing.
[INFO] 2026-03-07 13:10:02 TransferManager [23708] Transfer handle ID [B792FE08-F00D-43FE-9FFA-09DEAD3C5FA3] Updated handle status from [NOT_STARTED] to [IN_PROGRESS].
[INFO] 2026-03-07 13:10:02 WinHttpConnectionPoolMgr [23708] Attempting to aquire connection for hpcps-config.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2026-03-07 13:10:02 WinHttpConnectionPoolMgr [23708] Connection now available, continuing.
[INFO] 2026-03-07 13:10:03 TransferManager [23708] Transfer handle ID [B792FE08-F00D-43FE-9FFA-09DEAD3C5FA3] Updated handle status from [IN_PROGRESS] to [COMPLETED].
[INFO] 2026-03-07 13:10:03 DownloadManagerAWS [19464] GetResultAfterDownload - Succeeded to download file: hpcps-config.gz.dat
[FATAL] 2026-03-07 13:10:03 AppLogicManager [19464] >>> SetLogLevel - Current level is info and level parameter is debug
[INFO] 2026-03-07 13:10:03 Aws_Init_Cleanup [19464] Initiate AWS SDK for C++ with Version:1.6.25
[DEBUG] 2026-03-07 13:10:03 FileSystem [19464] Environment value for variable USERPROFILE is C:\Users\Vaas
[INFO] 2026-03-07 13:10:03 Aws::Config::AWSConfigFileProfileConfigLoader [19464] Initializing config loader against fileName C:\Users\Vaas\\.aws\config and using profilePrefix = 1
[INFO] 2026-03-07 13:10:03 Aws::Config::AWSConfigFileProfileConfigLoader [19464] Unable to open config file C:\Users\Vaas\\.aws\config for reading.
[INFO] 2026-03-07 13:10:03 Aws::Config::AWSProfileConfigLoader [19464] Failed to reload configuration.
[FATAL] 2026-03-07 13:10:03 AppLogicManager [19464] <<< SetLogLevel - debug
[FATAL] 2026-03-07 13:10:03 DownloadManagerAWS [19464] <<< DownloadObject - 1
[INFO] 2026-03-07 13:10:03 AppLogicManager [19464] DownloadCatalogFromBucket - Succeeded to download Catalog for hpcps-config.gz.dat
[FATAL] 2026-03-07 13:10:03 Utils [19464] >>> GetMD5
[FATAL] 2026-03-07 13:10:03 Utils [19464] <<< GetMD5 - The MD5 of filename: 3cbb789dadd1e6fd8e15c531d6d6a120
[DEBUG] 2026-03-07 13:10:03 Utils [19464] GetExternalFilePath - The file path of DecryptUngz_Net4.exe is C:\Program Files\WindowsApps\AD2F1837.HPCloudRecoveryTool_2.7.11.0_x64__v10z8vjag6ke6\CloudRecovery\DecryptUngz_Net4.exe
[DEBUG] 2026-03-07 13:10:03 Utils [19464] GetExternalFilePath - Can't find DecryptUngz_Net4.exe by C:\Program Files\WindowsApps\AD2F1837.HPCloudRecoveryTool_2.7.11.0_x64__v10z8vjag6ke6\CloudRecovery\DecryptUngz_Net4.exe
[DEBUG] 2026-03-07 13:10:03 Utils [19464] GetExternalFilePath - The file path of DecryptUngz_Net4.exe is C:\Program Files\WindowsApps\AD2F1837.HPCloudRecoveryTool_2.7.11.0_x64__v10z8vjag6ke6\External\DecryptUngz_Net4.exe
[DEBUG] 2026-03-07 13:10:03 AppLogicManager [19464] InitializeCatalog - The executable command is `"C:\Program Files\WindowsApps\AD2F1837.HPCloudRecoveryTool_2.7.11.0_x64__v10z8vjag6ke6\External\DecryptUngz_Net4.exe" "C:\Windows\Temp\hpcps-config.gz.dat"` but hide the key.
[DEBUG] 2026-03-07 13:10:28 Utils [19464] DecryptForBase64 - Decryption for Bese64 chars by AES256 is successful
[DEBUG] 2026-03-07 13:10:29 AppLogicManager [19464] InitializeCatalog - Succeeded to import catalog file via C:\Windows\Temp\hpcps-config.gz.dat
[DEBUG] 2026-03-07 13:10:29 AppLogicManager [19464] FetchOfferingLists - The catalog file is hpcps-config.gz.dat
[FATAL] 2026-03-07 13:10:29 AppLogicManager [19464] <<< FetchOfferingLists - 1
[DEBUG] 2026-03-07 13:10:29 PageIntroduction [26232] OnBnClickedBtnNext - Go to system info page.
[INFO] 2026-03-07 13:10:29 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:10:29 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:10:29 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:10:29 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:10:29 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:10:29 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:10:29 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:10:29 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:10:29 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:10:29 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:10:29 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:10:29 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:10:33 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:10:33 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:10:33 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[FATAL] 2026-03-07 13:10:33 HPSystemInformation [26232] >>> GetSystemInformation
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] GetSystemInformation - Dump SMBIOS Info Default string
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] GetSystemInformation - Dump SMBIOS Info Default string
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] GetSystemInformation - Dump SMBIOS Info GAZANIA
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] GetSystemInformation - Dump SMBIOS Info Default string
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] GetSystemInformation - Dump SMBIOS Info Default string
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] GetSystemInformation - Dump SMBIOS Info Default string
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] GetSystemInformation - Dump SMBIOS Info Default string
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] GetSystemInformation - Dump SMBIOS Info Default string
[FATAL] 2026-03-07 13:10:33 HPSystemInformation [26232] >>> ParseFeatureByte
[FATAL] 2026-03-07 13:10:33 HPSystemInformation [26232] <<< ParseFeatureByte
[FATAL] 2026-03-07 13:10:33 HPSystemInformation [26232] >>> LogSystemInformation
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] LogSystemInformation - Manufacturer = ASUS
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] LogSystemInformation - ProductName = System Product Name
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] LogSystemInformation - Version = System Version
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] LogSystemInformation - SerialNumber = ** masked **
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] LogSystemInformation - UUID = ** masked **
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] LogSystemInformation - WakeupType = 06
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] LogSystemInformation - SkuNumber = SKU
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] LogSystemInformation - Family = To be filled by O.E.M.
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] LogSystemInformation - FeatureByte =
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] LogSystemInformation - BuildID =
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] LogSystemInformation - HPCode =
[FATAL] 2026-03-07 13:10:33 HPSystemInformation [26232] >>> LogOsInformation
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] LogOsInformation - OS Family = OS_UNDEFINED
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] LogOsInformation - OS Edition = VOS_UNDEFINED
[DEBUG] 2026-03-07 13:10:33 HPSystemInformation [26232] LogOsInformation - OS Downgrade = DPK_UNDEFINED
[FATAL] 2026-03-07 13:10:33 HPSystemInformation [26232] <<< LogOsInformation
[FATAL] 2026-03-07 13:10:33 HPSystemInformation [26232] <<< LogSystemInformation
[FATAL] 2026-03-07 13:10:33 HPSystemInformation [26232] <<< GetSystemInformation
[DEBUG] 2026-03-07 13:10:33 PageSysInfo [26232] VerifyCatalogState - OS Family: 0
OS Edition: 0
[INFO] 2026-03-07 13:10:33 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:10:33 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:10:33 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:10:33 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:10:33 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:10:33 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:10:33 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:10:33 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:10:33 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[FATAL] 2026-03-07 13:15:55 DownloadManagerAWS [26232] >>> AddRegionMap
[FATAL] 2026-03-07 13:15:55 DownloadManagerAWS [26232] <<< AddRegionMap - regions:
hp-client-emea-log,eu-central-1
hp-client-na-log,us-east-1
hp-client-pa-log,ap-southeast-1
hp-emea,eu-central-1
hp-na,us-east-1
hp-pa,ap-southeast-1
hpcps-config,ap-southeast-1
hpcps-sure-recovery-toolset,us-west-1
hpdev-client-emea-log,eu-central-1
hpdev-client-na-log,us-east-1
hpdev-client-pa-log,ap-southeast-1
hpdev-config,ap-southeast-1
hpdev-emea,eu-central-1
hpdev-na,us-east-1
hpdev-pa,ap-southeast-1
hpinternal-client-emea-log,eu-central-1
hpinternal-client-na-log,us-east-1
hpinternal-client-pa-log,ap-southeast-1
hpinternal-config,ap-southeast-1
hpinternal-emea,eu-central-1
hpinternal-na,us-east-1
hpinternal-pa,ap-southeast-1
[DEBUG] 2026-03-07 13:15:55 AppLogicManager [26232] GetLogClientBucket - The bucket to upload logs from client is hp-pa.
[INFO] 2026-03-07 13:15:57 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:15:57 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:15:57 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:15:57 Utils [10452] SetUILayout - Set layout for left to rigt.
[INFO] 2026-03-07 13:15:57 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:15:57 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:15:57 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:15:57 PageSysInfo [10452] operator () - Begin to get download information
[FATAL] 2026-03-07 13:15:57 AppLogicManager [10452] >>> GetImagesInfoFromCatalog - Get information of Download files
[DEBUG] 2026-03-07 13:15:57 AppLogicManager [10452] GetImagesInfoFromCatalog - Product ID: A33FPPA#ACJ
[DEBUG] 2026-03-07 13:15:57 AppLogicManager [10452] GetImagesInfoFromCatalog - Country Code: ACJ
[DEBUG] 2026-03-07 13:15:57 AppLogicManager [10452] GetImagesInfoFromCatalog - OS: Microsoft Windows 11 64-bit
[FATAL] 2026-03-07 13:15:57 Catalog [10452] >>> GetSSRMDownloadInfo - Get SSRM from catalog
[FATAL] 2026-03-07 13:15:57 Catalog [10452] <<< GetSSRMDownloadInfo
[FATAL] 2026-03-07 13:15:57 Catalog [10452] >>> GetSUPDownloadInfo - Get SUP from catalog
[FATAL] 2026-03-07 13:15:57 Catalog [10452] <<< GetSUPDownloadInfo - Key of SUP is N/A or empty
[FATAL] 2026-03-07 13:15:57 AppLogicManager [10452] <<< GetImagesInfoFromCatalog
[FATAL] 2026-03-07 13:15:57 AppLogicManager [10452] >>> DetectSystemProxy
[ERROR] 2026-03-07 13:15:57 AppLogicManager [10452] DetectSystemProxy - WinHttpGetProxyForUrl failed
[ERROR] 2026-03-07 13:15:57 AppLogicManager [10452] LogLastError - DetectSystemProxy- [12180] The Proxy Auto-configuration URL was not found.
[DEBUG] 2026-03-07 13:15:59 WinSyncHttpClient [10452] Cleaning up client with handle 0000000000000000
[INFO] 2026-03-07 13:15:59 WinHttpConnectionPoolMgr [10452] Cleaning up conneciton pool mgr.
[DEBUG] 2026-03-07 13:15:59 WinHttpConnectionPoolMgr [10452] Closing handle 0000029863E8E6C0
[DEBUG] 2026-03-07 13:15:59 WinHttpConnectionPoolMgr [10452] Closing handle 0000029863E8EBA0
[FATAL] 2026-03-07 13:15:59 AppLogicManager [10452] <<< DetectSystemProxy - 0
[FATAL] 2026-03-07 13:15:59 AppLogicManager [10452] >>> CanConnectOnS3
[DEBUG] 2026-03-07 13:15:59 AppLogicManager [10452] CanConnectOnS3 - no proxy
[DEBUG] 2026-03-07 13:15:59 AppLogicManager [10452] CanConnectOnS3 - Create the connection for s3.ap-southeast-1.amazonaws.com
[DEBUG] 2026-03-07 13:15:59 AppLogicManager [10452] CanConnectOnS3 - connected successfully
[FATAL] 2026-03-07 13:15:59 AppLogicManager [10452] <<< CanConnectOnS3 - 1
[FATAL] 2026-03-07 13:15:59 AppLogicManager [10452] >>> GetActualDownloadFiles - The info of recovery images is below :
[INFO] 2026-03-07 13:15:59 AppLogicManager [10452] GetActualDownloadFiles - This sequence of recovery images is 1
[INFO] 2026-03-07 13:15:59 WinHttpSyncHttpClient [10452] Creating http client with user agent aws-sdk-cpp/1.6.25 Windows/10.0.19041.5915 AMD64 MSVC/1900 with max connections 25 request timeout 10000,and connect timeout 3000
[DEBUG] 2026-03-07 13:15:59 WinHttpSyncHttpClient [10452] API handle 00000298603953A0
[INFO] 2026-03-07 13:15:59 ConnectionPoolMgr [10452] Creating connection pool mgr with handle 00000298603953A0, and max connections per host 25, request timeout 10000 ms, and connect timeout in 3000 ms.
[DEBUG] 2026-03-07 13:15:59 Utils [10452] DecryptForByte - Succeeded to decrypt bytes
[DEBUG] 2026-03-07 13:15:59 Utils [10452] ReadStringWithTwoRows - Reading CSV string into map is successful
[INFO] 2026-03-07 13:15:59 WinHttpSyncHttpClient [10452] Creating http client with user agent aws-sdk-cpp/1.6.25 Windows/10.0.19041.5915 AMD64 MSVC/1900 with max connections 25 request timeout 10000,and connect timeout 3000
[DEBUG] 2026-03-07 13:15:59 WinHttpSyncHttpClient [10452] API handle 000002986035B5D0
[INFO] 2026-03-07 13:15:59 ConnectionPoolMgr [10452] Creating connection pool mgr with handle 000002986035B5D0, and max connections per host 25, request timeout 10000 ms, and connect timeout in 3000 ms.
[DEBUG] 2026-03-07 13:15:59 WinSyncHttpClient [10452] Cleaning up client with handle 0000000000000000
[INFO] 2026-03-07 13:15:59 WinHttpConnectionPoolMgr [10452] Cleaning up conneciton pool mgr.
[DEBUG] 2026-03-07 13:15:59 AWSAuthV4Signer [10452] Note: Http payloads are not being signed. signPayloads=0 http scheme=https
[DEBUG] 2026-03-07 13:15:59 AWSAuthV4Signer [10452] Canonical Header String: content-type:application/xml
host:hp-pa.s3.ap-southeast-1.amazonaws.com
x-amz-content-sha256:UNSIGNED-PAYLOAD
x-amz-date:20260307T131559Z
[DEBUG] 2026-03-07 13:15:59 AWSAuthV4Signer [10452] Signed Headers value:content-type;host;x-amz-content-sha256;x-amz-date
[DEBUG] 2026-03-07 13:15:59 AWSAuthV4Signer [10452] Canonical Request String: GET
/
prefix=P97896-D61.ISO
content-type:application/xml
host:hp-pa.s3.ap-southeast-1.amazonaws.com
x-amz-content-sha256:UNSIGNED-PAYLOAD
x-amz-date:20260307T131559Z
content-type;host;x-amz-content-sha256;x-amz-date
UNSIGNED-PAYLOAD
[DEBUG] 2026-03-07 13:15:59 AWSAuthV4Signer [10452] Final String to sign: AWS4-HMAC-SHA256
20260307T131559Z
20260307/ap-southeast-1/s3/aws4_request
f72bb9b3142e6e576d1f588412e2baa332d0922dacb8f0b7d83c9f9b45fbf362
[DEBUG] 2026-03-07 13:15:59 AWSAuthV4Signer [10452] Final computed signing hash: 344812d71791a768450d4b7e8a8ffa5fd7548b13927b9b2367bd9b57c5404e29
[DEBUG] 2026-03-07 13:15:59 AWSAuthV4Signer [10452] Signing request with: AWS4-HMAC-SHA256 Credential=AKIA52RZAFUOES4UVC6C/20260307/ap-southeast-1/s3/aws4_request, SignedHeaders=content-type;host;x-amz-content-sha256;x-amz-date, Signature=344812d71791a768450d4b7e8a8ffa5fd7548b13927b9b2367bd9b57c5404e29
[DEBUG] 2026-03-07 13:15:59 AWSClient [10452] Request Successfully signed
[INFO] 2026-03-07 13:15:59 WinHttpConnectionPoolMgr [10452] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[DEBUG] 2026-03-07 13:15:59 WinHttpConnectionPoolMgr [10452] Pool doesn't exist for endpoint, creating...
[DEBUG] 2026-03-07 13:15:59 WinHttpConnectionPoolMgr [10452] Pool has no available existing connections for endpoint, attempting to grow pool.
[INFO] 2026-03-07 13:15:59 WinConnectionContainer [10452] Pool grown by 2
[INFO] 2026-03-07 13:15:59 WinHttpConnectionPoolMgr [10452] Connection now available, continuing.
[DEBUG] 2026-03-07 13:15:59 WinHttpConnectionPoolMgr [10452] Returning connection handle 0000029863E8EBA0
[DEBUG] 2026-03-07 13:15:59 WinHttpSyncHttpClient [10452] Acquired connection 0000029863E8EBA0
[DEBUG] 2026-03-07 13:15:59 WinHttpSyncHttpClient [10452] AllocateWindowsHttpRequest returned handle 000002985E67B5B0
[DEBUG] 2026-03-07 13:15:59 WinHttpSyncHttpClient [10452] with headers:
[DEBUG] 2026-03-07 13:15:59 WinHttpSyncHttpClient [10452] authorization: AWS4-HMAC-SHA256 Credential=AKIA52RZAFUOES4UVC6C/20260307/ap-southeast-1/s3/aws4_request, SignedHeaders=content-type;host;x-amz-content-sha256;x-amz-date, Signature=344812d71791a768450d4b7e8a8ffa5fd7548b13927b9b2367bd9b57c5404e29
content-type: application/xml
host: hp-pa.s3.ap-southeast-1.amazonaws.com
user-agent: aws-sdk-cpp/1.6.25 Windows/10.0.19041.5915 AMD64 MSVC/1900
x-amz-content-sha256: UNSIGNED-PAYLOAD
x-amz-date: 20260307T131559Z
[DEBUG] 2026-03-07 13:16:00 WinHttpSyncHttpClient [10452] Received response code 200
[DEBUG] 2026-03-07 13:16:00 WinHttpSyncHttpClient [10452] Received content type application/xml
[DEBUG] 2026-03-07 13:16:00 WinHttpSyncHttpClient [10452] Received headers:
[DEBUG] 2026-03-07 13:16:00 WinHttpSyncHttpClient [10452] HTTP/1.1 200 OK
Date: Sat, 07 Mar 2026 13:15:48 GMT
Transfer-Encoding: chunked
Content-Type: application/xml
Server: AmazonS3
x-amz-id-2: JyO+eigvENxrlZbEqqaRtLbT0vVDvGiYD3saya4csu3yh12jKru7ytpazzruUfOwak24/5jPxoo=
x-amz-request-id: NFZHFVX2B4WCT7R9
x-amz-bucket-region: ap-southeast-1
[DEBUG] 2026-03-07 13:16:00 WinHttpSyncHttpClient [10452] Closing http request handle 000002985E67B5B0
[DEBUG] 2026-03-07 13:16:00 WinHttpSyncHttpClient [10452] Releasing connection handle 0000029863E8EBA0
[DEBUG] 2026-03-07 13:16:00 WinHttpConnectionPoolMgr [10452] Releasing connection to endpoint hp-pa.s3.ap-southeast-1.amazonaws.com:443
[DEBUG] 2026-03-07 13:16:00 AWSClient [10452] Request returned successful response.
[DEBUG] 2026-03-07 13:16:00 AWSAuthV4Signer [10452] Note: Http payloads are not being signed. signPayloads=0 http scheme=https
[DEBUG] 2026-03-07 13:16:00 AWSAuthV4Signer [10452] Canonical Header String: content-type:application/xml
host:hp-pa.s3.ap-southeast-1.amazonaws.com
x-amz-content-sha256:UNSIGNED-PAYLOAD
x-amz-date:20260307T131600Z
[DEBUG] 2026-03-07 13:16:00 AWSAuthV4Signer [10452] Signed Headers value:content-type;host;x-amz-content-sha256;x-amz-date
[DEBUG] 2026-03-07 13:16:00 AWSAuthV4Signer [10452] Canonical Request String: GET
/
prefix=P97896-D61.ISO
content-type:application/xml
host:hp-pa.s3.ap-southeast-1.amazonaws.com
x-amz-content-sha256:UNSIGNED-PAYLOAD
x-amz-date:20260307T131600Z
content-type;host;x-amz-content-sha256;x-amz-date
UNSIGNED-PAYLOAD
[DEBUG] 2026-03-07 13:16:00 AWSAuthV4Signer [10452] Final String to sign: AWS4-HMAC-SHA256
20260307T131600Z
20260307/ap-southeast-1/s3/aws4_request
3ab6177e8539f1fd1bd0459b0503fc93dc3d2a9fafe194ec6ab299b1b2ba78a3
[DEBUG] 2026-03-07 13:16:00 AWSAuthV4Signer [10452] Final computed signing hash: 13e1fae4ce889e5f1ba2b886e71c6aeecc13ff22c8471d1a534e4ce5074e1c0c
[DEBUG] 2026-03-07 13:16:00 AWSAuthV4Signer [10452] Signing request with: AWS4-HMAC-SHA256 Credential=AKIA52RZAFUOES4UVC6C/20260307/ap-southeast-1/s3/aws4_request, SignedHeaders=content-type;host;x-amz-content-sha256;x-amz-date, Signature=13e1fae4ce889e5f1ba2b886e71c6aeecc13ff22c8471d1a534e4ce5074e1c0c
[DEBUG] 2026-03-07 13:16:00 AWSClient [10452] Request Successfully signed
[INFO] 2026-03-07 13:16:00 WinHttpConnectionPoolMgr [10452] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[DEBUG] 2026-03-07 13:16:00 WinHttpConnectionPoolMgr [10452] Pool found, reusing
[INFO] 2026-03-07 13:16:00 WinHttpConnectionPoolMgr [10452] Connection now available, continuing.
[DEBUG] 2026-03-07 13:16:00 WinHttpConnectionPoolMgr [10452] Returning connection handle 0000029863E8EBA0
[DEBUG] 2026-03-07 13:16:00 WinHttpSyncHttpClient [10452] Acquired connection 0000029863E8EBA0
[DEBUG] 2026-03-07 13:16:00 WinHttpSyncHttpClient [10452] AllocateWindowsHttpRequest returned handle 000002985E67B5B0
[DEBUG] 2026-03-07 13:16:00 WinHttpSyncHttpClient [10452] with headers:
[DEBUG] 2026-03-07 13:16:00 WinHttpSyncHttpClient [10452] authorization: AWS4-HMAC-SHA256 Credential=AKIA52RZAFUOES4UVC6C/20260307/ap-southeast-1/s3/aws4_request, SignedHeaders=content-type;host;x-amz-content-sha256;x-amz-date, Signature=13e1fae4ce889e5f1ba2b886e71c6aeecc13ff22c8471d1a534e4ce5074e1c0c
content-type: application/xml
host: hp-pa.s3.ap-southeast-1.amazonaws.com
user-agent: aws-sdk-cpp/1.6.25 Windows/10.0.19041.5915 AMD64 MSVC/1900
x-amz-content-sha256: UNSIGNED-PAYLOAD
x-amz-date: 20260307T131600Z
[DEBUG] 2026-03-07 13:16:00 WinHttpSyncHttpClient [10452] Received response code 200
[DEBUG] 2026-03-07 13:16:00 WinHttpSyncHttpClient [10452] Received content type application/xml
[DEBUG] 2026-03-07 13:16:00 WinHttpSyncHttpClient [10452] Received headers:
[DEBUG] 2026-03-07 13:16:00 WinHttpSyncHttpClient [10452] HTTP/1.1 200 OK
Date: Sat, 07 Mar 2026 13:15:48 GMT
Transfer-Encoding: chunked
Content-Type: application/xml
Server: AmazonS3
x-amz-id-2: 4NuMWBpDdKIADR4lVOx4nrhvM+EseHdb6/0K56rplJ8ixEhI1TLdklYaEu7GZH6h+1/hPA7WxSE=
x-amz-request-id: NFZTCNGMBBC7PDNJ
x-amz-bucket-region: ap-southeast-1
[DEBUG] 2026-03-07 13:16:00 WinHttpSyncHttpClient [10452] Closing http request handle 000002985E67B5B0
[DEBUG] 2026-03-07 13:16:00 WinHttpSyncHttpClient [10452] Releasing connection handle 0000029863E8EBA0
[DEBUG] 2026-03-07 13:16:00 WinHttpConnectionPoolMgr [10452] Releasing connection to endpoint hp-pa.s3.ap-southeast-1.amazonaws.com:443
[DEBUG] 2026-03-07 13:16:00 AWSClient [10452] Request returned successful response.
[INFO] 2026-03-07 13:16:00 AppLogicManager [10452] GetActualDownloadFiles - SSRM name is P97896-D61.ISO
[INFO] 2026-03-07 13:16:00 AppLogicManager [10452] GetActualDownloadFiles - SSRM hash is 0xa2f899f768b719b70ca69f52c4a670fb7c6662a51582dd6f1f48d797e04e4f08
[DEBUG] 2026-03-07 13:16:00 Utils [10452] ConvertBytesToGbUnit - 23.462322
[DEBUG] 2026-03-07 13:16:00 Utils [10452] FloatGetTwoDecimals - 23.46
[INFO] 2026-03-07 13:16:00 AppLogicManager [10452] GetActualDownloadFiles - SSRM fize is 23.46
[INFO] 2026-03-07 13:16:00 AppLogicManager [10452] GetActualDownloadFiles - The recovery images are available.
[FATAL] 2026-03-07 13:16:00 AppLogicManager [10452] <<< GetActualDownloadFiles
[FATAL] 2026-03-07 13:16:00 AppLogicManager [10452] >>> TakeExistingFile
[FATAL] 2026-03-07 13:16:00 AppLogicManager [10452] <<< TakeExistingFile - Tool is going to download file(P97896-D61.ISO).
[DEBUG] 2026-03-07 13:16:00 AppLogicManager [10452] CheckAvaliableSpaceFromLocalDrive - The largest file size is 25192476672
[DEBUG] 2026-03-07 13:16:00 AppLogicManager [10452] CheckAvaliableSpaceFromLocalDrive - The current size of the local hard drive is 146383835136
[DEBUG] 2026-03-07 13:16:00 AppLogicManager [10452] CheckAvaliableSpaceFromLocalDrive - The necessary size tool needs is 51458695168
[FATAL] 2026-03-07 13:16:00 PagePrepareUSB [26232] >>> PopulateRemovableUsbDiskList
[FATAL] 2026-03-07 13:16:00 AppLogicManager [26232] >>> GetRemovableUsbDiskList
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] >>> DiskManager
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] >>> ScanDisks
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] >>> ScanPartitionsFor
[DEBUG] 2026-03-07 13:16:00 DiskManager [26232] ScanPartitionsFor - disk 1
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #1, Partition #0
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2026-03-07 13:16:00 DiskManager [26232] ScanPartitionsFor - partition count 1
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] <<< ScanPartitionsFor
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] >>> ScanPartitionsFor
[DEBUG] 2026-03-07 13:16:00 DiskManager [26232] ScanPartitionsFor - disk 0
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #0
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 0
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #1
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 1
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #2
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 0
[DEBUG] 2026-03-07 13:16:00 DiskManager [26232] ScanPartitionsFor - partition count 3
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] <<< ScanPartitionsFor
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] <<< ScanDisks - disk count 2
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] <<< DiskManager
[DEBUG] 2026-03-07 13:16:00 AppLogicManager [26232] GetRemovableUsbDiskList - loading page, disk scan:
Disk.index = 1
Disk.capabilities = 3,4,7
Disk.caption = VendorCo ProductCode USB Device
Disk.deviceId = \\.\PHYSICALDRIVE1
Disk.interfaceType = USB
Disk.mediaLoaded = true
Disk.mediaType = Removable Media
Disk.partitionCount = 1
Disk.serialNumber =
Disk.size = 62816463360
Disk.status = OK
Partition.deviceId = Disk #1, Partition #0
Partition.size = 32210157568
LogicalDisk.deviceId = D:
LogicalDisk.description = Removable Disk
LogicalDisk.fileSystem = FAT32
LogicalDisk.volumeName = HP_RECOVERY
[FATAL] 2026-03-07 13:16:00 AppLogicManager [26232] <<< GetRemovableUsbDiskList - 1
[FATAL] 2026-03-07 13:16:00 AppLogicManager [26232] >>> GetFriendlyDiskSize
[FATAL] 2026-03-07 13:16:00 AppLogicManager [26232] <<< GetFriendlyDiskSize - 58.50 GB
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] >>> GetLogicalLetter - Device ID \\.\PHYSICALDRIVE1
[FATAL] 2026-03-07 13:16:00 DiskManager [26232] <<< GetLogicalLetter - USB logicalDrive: D:
[FATAL] 2026-03-07 13:16:00 PagePrepareUSB [26232] <<< PopulateRemovableUsbDiskList
[INFO] 2026-03-07 13:16:00 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:16:00 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:16:00 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:16:00 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:16:00 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:16:00 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:16:00 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:16:00 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:16:00 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:16:00 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:16:00 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:16:00 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[FATAL] 2026-03-07 13:16:06 AppLogicManager [26232] >>> SetExecutionRecoveryStartTime
[FATAL] 2026-03-07 13:16:06 AppLogicManager [26232] >>> InitExecutionTimeCalculator
[FATAL] 2026-03-07 13:16:06 AppLogicManager [26232] <<< InitExecutionTimeCalculator
[FATAL] 2026-03-07 13:16:06 ExecutionTimeCalculator [26232] >>> SetRecoveryStartTime
[FATAL] 2026-03-07 13:16:06 ExecutionTimeCalculator [26232] <<< SetRecoveryStartTime
[FATAL] 2026-03-07 13:16:06 AppLogicManager [26232] <<< SetExecutionRecoveryStartTime
[FATAL] 2026-03-07 13:16:06 AppLogicManager [26232] >>> GetFriendlyDiskSize
[FATAL] 2026-03-07 13:16:06 AppLogicManager [26232] <<< GetFriendlyDiskSize - 58.50 GB
[INFO] 2026-03-07 13:16:06 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:16:06 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:16:06 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:16:06 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:16:06 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:16:06 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[FATAL] 2026-03-07 13:16:08 AppLogicManager [26232] >>> GetFriendlyDiskSize
[FATAL] 2026-03-07 13:16:08 AppLogicManager [26232] <<< GetFriendlyDiskSize - 58.50 GB
[INFO] 2026-03-07 13:16:08 PagePrepareUSB [26232] OnBnClickedBtnNext - Begin to format usb
[INFO] 2026-03-07 13:16:08 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:16:08 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:16:08 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:16:08 Utils [17240] SetUILayout - Set layout for left to rigt.
[INFO] 2026-03-07 13:16:08 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:16:08 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:16:08 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[FATAL] 2026-03-07 13:16:08 AppLogicManager [17240] >>> FormatDisk
[FATAL] 2026-03-07 13:16:08 ExecutionTimeCalculator [17240] >>> SetFormatStartTime
[FATAL] 2026-03-07 13:16:08 ExecutionTimeCalculator [17240] <<< SetFormatStartTime
[INFO] 2026-03-07 13:16:08 AppLogicManager [17240] FormatDisk - Creating disk partition layout
[FATAL] 2026-03-07 13:16:08 DiskManager [17240] >>> CheckDiskIndexExist - The parameter is 1
[FATAL] 2026-03-07 13:16:08 DiskManager [17240] >>> GetDiskIndexByWMI
[FATAL] 2026-03-07 13:16:08 DiskManager [17240] <<< GetDiskIndexByWMI
[DEBUG] 2026-03-07 13:16:08 DiskManager [17240] CheckDiskIndexExist - The disk index(1) exist.
[FATAL] 2026-03-07 13:16:08 DiskManager [17240] <<< CheckDiskIndexExist
[FATAL] 2026-03-07 13:16:08 DownloadManagerAWS [17240] >>> DownloadObject - Kibana//DL_START.FLG
[DEBUG] 2026-03-07 13:16:08 DownloadManagerAWS [17240] DownloadObject - Initiating download of C:\Windows\Temp\DL_START.FLG from [hp-pa, ap-southeast-1]
[DEBUG] 2026-03-07 13:16:08 DownloadManagerAWS [17240] DownloadObject - Download the object(Kibana//DL_START.FLG) from cloud.
[FATAL] 2026-03-07 13:16:08 AppLogicManager [17240] >>> SetLogLevel - Current level is debug and level parameter is info
[INFO] 2026-03-07 13:16:08 Aws_Init_Cleanup [17240] Initiate AWS SDK for C++ with Version:1.6.25
[INFO] 2026-03-07 13:16:08 Aws::Config::AWSConfigFileProfileConfigLoader [17240] Initializing config loader against fileName C:\Users\Vaas\\.aws\config and using profilePrefix = 1
[INFO] 2026-03-07 13:16:08 Aws::Config::AWSConfigFileProfileConfigLoader [17240] Unable to open config file C:\Users\Vaas\\.aws\config for reading.
[INFO] 2026-03-07 13:16:08 Aws::Config::AWSProfileConfigLoader [17240] Failed to reload configuration.
[FATAL] 2026-03-07 13:16:08 AppLogicManager [17240] <<< SetLogLevel - info
[INFO] 2026-03-07 13:16:08 WinHttpConnectionPoolMgr [29328] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2026-03-07 13:16:08 WinHttpConnectionPoolMgr [29328] Connection now available, continuing.
[INFO] 2026-03-07 13:16:09 TransferManager [29328] Transfer handle ID [C28F2DB6-E527-4AE9-BA98-C9C5565FDD01] Updated handle status from [NOT_STARTED] to [IN_PROGRESS].
[INFO] 2026-03-07 13:16:09 WinHttpConnectionPoolMgr [29328] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2026-03-07 13:16:09 WinHttpConnectionPoolMgr [29328] Connection now available, continuing.
[INFO] 2026-03-07 13:16:09 TransferManager [29328] Transfer handle ID [C28F2DB6-E527-4AE9-BA98-C9C5565FDD01] Updated handle status from [IN_PROGRESS] to [COMPLETED].
[INFO] 2026-03-07 13:16:09 DownloadManagerAWS [17240] GetResultAfterDownload - Succeeded to download file: DL_START.FLG
[FATAL] 2026-03-07 13:16:09 AppLogicManager [17240] >>> SetLogLevel - Current level is info and level parameter is debug
[INFO] 2026-03-07 13:16:09 Aws_Init_Cleanup [17240] Initiate AWS SDK for C++ with Version:1.6.25
[DEBUG] 2026-03-07 13:16:09 FileSystem [17240] Environment value for variable USERPROFILE is C:\Users\Vaas
[INFO] 2026-03-07 13:16:09 Aws::Config::AWSConfigFileProfileConfigLoader [17240] Initializing config loader against fileName C:\Users\Vaas\\.aws\config and using profilePrefix = 1
[INFO] 2026-03-07 13:16:09 Aws::Config::AWSConfigFileProfileConfigLoader [17240] Unable to open config file C:\Users\Vaas\\.aws\config for reading.
[INFO] 2026-03-07 13:16:09 Aws::Config::AWSProfileConfigLoader [17240] Failed to reload configuration.
[FATAL] 2026-03-07 13:16:09 AppLogicManager [17240] <<< SetLogLevel - debug
[FATAL] 2026-03-07 13:16:09 DownloadManagerAWS [17240] <<< DownloadObject - 1
[DEBUG] 2026-03-07 13:16:09 KibanaFlagDownloader [17240] DownloadSpecifiedFlag - Succeeded to download DL_START.FLG
[INFO] 2026-03-07 13:16:09 KibanaFlagDownloader [17240] DownloadSpecifiedFlag - Succeeded to remove flag(000002987E3E5D00) from local space.
[INFO] 2026-03-07 13:16:09 KibanaFlagDownloader [17240] DownloadStartFlag - It is begining to recovery process now.
[FATAL] 2026-03-07 13:16:09 DownloadManagerAWS [17240] >>> DownloadObject - Kibana//CRY_MODE.FLG
[DEBUG] 2026-03-07 13:16:09 DownloadManagerAWS [17240] DownloadObject - Initiating download of C:\Windows\Temp\CRY_MODE.FLG from [hp-pa, ap-southeast-1]
[DEBUG] 2026-03-07 13:16:09 DownloadManagerAWS [17240] DownloadObject - Download the object(Kibana//CRY_MODE.FLG) from cloud.
[FATAL] 2026-03-07 13:16:09 AppLogicManager [17240] >>> SetLogLevel - Current level is debug and level parameter is info
[INFO] 2026-03-07 13:16:09 Aws_Init_Cleanup [17240] Initiate AWS SDK for C++ with Version:1.6.25
[INFO] 2026-03-07 13:16:09 Aws::Config::AWSConfigFileProfileConfigLoader [17240] Initializing config loader against fileName C:\Users\Vaas\\.aws\config and using profilePrefix = 1
[INFO] 2026-03-07 13:16:09 Aws::Config::AWSConfigFileProfileConfigLoader [17240] Unable to open config file C:\Users\Vaas\\.aws\config for reading.
[INFO] 2026-03-07 13:16:09 Aws::Config::AWSProfileConfigLoader [17240] Failed to reload configuration.
[FATAL] 2026-03-07 13:16:09 AppLogicManager [17240] <<< SetLogLevel - info
[INFO] 2026-03-07 13:16:09 WinHttpConnectionPoolMgr [5736] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2026-03-07 13:16:09 WinHttpConnectionPoolMgr [5736] Connection now available, continuing.
[INFO] 2026-03-07 13:16:09 TransferManager [5736] Transfer handle ID [C0E69202-EEC0-4916-BF2D-3E3E4B1A0888] Updated handle status from [NOT_STARTED] to [IN_PROGRESS].
[INFO] 2026-03-07 13:16:09 WinHttpConnectionPoolMgr [5736] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2026-03-07 13:16:09 WinHttpConnectionPoolMgr [5736] Connection now available, continuing.
[INFO] 2026-03-07 13:16:09 TransferManager [5736] Transfer handle ID [C0E69202-EEC0-4916-BF2D-3E3E4B1A0888] Updated handle status from [IN_PROGRESS] to [COMPLETED].
[INFO] 2026-03-07 13:16:09 DownloadManagerAWS [17240] GetResultAfterDownload - Succeeded to download file: CRY_MODE.FLG
[FATAL] 2026-03-07 13:16:09 AppLogicManager [17240] >>> SetLogLevel - Current level is info and level parameter is debug
[INFO] 2026-03-07 13:16:09 Aws_Init_Cleanup [17240] Initiate AWS SDK for C++ with Version:1.6.25
[DEBUG] 2026-03-07 13:16:09 FileSystem [17240] Environment value for variable USERPROFILE is C:\Users\Vaas
[INFO] 2026-03-07 13:16:09 Aws::Config::AWSConfigFileProfileConfigLoader [17240] Initializing config loader against fileName C:\Users\Vaas\\.aws\config and using profilePrefix = 1
[INFO] 2026-03-07 13:16:09 Aws::Config::AWSConfigFileProfileConfigLoader [17240] Unable to open config file C:\Users\Vaas\\.aws\config for reading.
[INFO] 2026-03-07 13:16:09 Aws::Config::AWSProfileConfigLoader [17240] Failed to reload configuration.
[FATAL] 2026-03-07 13:16:09 AppLogicManager [17240] <<< SetLogLevel - debug
[FATAL] 2026-03-07 13:16:09 DownloadManagerAWS [17240] <<< DownloadObject - 1
[DEBUG] 2026-03-07 13:16:09 KibanaFlagDownloader [17240] DownloadSpecifiedFlag - Succeeded to download CRY_MODE.FLG
[INFO] 2026-03-07 13:16:09 KibanaFlagDownloader [17240] DownloadSpecifiedFlag - Succeeded to remove flag(000002987E3E5C40) from local space.
[FATAL] 2026-03-07 13:16:09 DownloadManagerAWS [17240] >>> DownloadObject - Kibana//UWP.FLG
[DEBUG] 2026-03-07 13:16:09 DownloadManagerAWS [17240] DownloadObject - Initiating download of C:\Windows\Temp\UWP.FLG from [hp-pa, ap-southeast-1]
[DEBUG] 2026-03-07 13:16:09 DownloadManagerAWS [17240] DownloadObject - Download the object(Kibana//UWP.FLG) from cloud.
[FATAL] 2026-03-07 13:16:09 AppLogicManager [17240] >>> SetLogLevel - Current level is debug and level parameter is info
[INFO] 2026-03-07 13:16:09 Aws_Init_Cleanup [17240] Initiate AWS SDK for C++ with Version:1.6.25
[INFO] 2026-03-07 13:16:09 Aws::Config::AWSConfigFileProfileConfigLoader [17240] Initializing config loader against fileName C:\Users\Vaas\\.aws\config and using profilePrefix = 1
[INFO] 2026-03-07 13:16:09 Aws::Config::AWSConfigFileProfileConfigLoader [17240] Unable to open config file C:\Users\Vaas\\.aws\config for reading.
[INFO] 2026-03-07 13:16:09 Aws::Config::AWSProfileConfigLoader [17240] Failed to reload configuration.
[FATAL] 2026-03-07 13:16:09 AppLogicManager [17240] <<< SetLogLevel - info
[INFO] 2026-03-07 13:16:09 WinHttpConnectionPoolMgr [29676] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2026-03-07 13:16:09 WinHttpConnectionPoolMgr [29676] Connection now available, continuing.
[INFO] 2026-03-07 13:16:09 TransferManager [29676] Transfer handle ID [338517F1-0032-49E5-A6DB-3E8ADA7662B4] Updated handle status from [NOT_STARTED] to [IN_PROGRESS].
[INFO] 2026-03-07 13:16:09 WinHttpConnectionPoolMgr [29676] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2026-03-07 13:16:09 WinHttpConnectionPoolMgr [29676] Connection now available, continuing.
[INFO] 2026-03-07 13:16:10 TransferManager [29676] Transfer handle ID [338517F1-0032-49E5-A6DB-3E8ADA7662B4] Updated handle status from [IN_PROGRESS] to [COMPLETED].
[INFO] 2026-03-07 13:16:10 DownloadManagerAWS [17240] GetResultAfterDownload - Succeeded to download file: UWP.FLG
[FATAL] 2026-03-07 13:16:10 AppLogicManager [17240] >>> SetLogLevel - Current level is info and level parameter is debug
[INFO] 2026-03-07 13:16:10 Aws_Init_Cleanup [17240] Initiate AWS SDK for C++ with Version:1.6.25
[DEBUG] 2026-03-07 13:16:10 FileSystem [17240] Environment value for variable USERPROFILE is C:\Users\Vaas
[INFO] 2026-03-07 13:16:10 Aws::Config::AWSConfigFileProfileConfigLoader [17240] Initializing config loader against fileName C:\Users\Vaas\\.aws\config and using profilePrefix = 1
[INFO] 2026-03-07 13:16:10 Aws::Config::AWSConfigFileProfileConfigLoader [17240] Unable to open config file C:\Users\Vaas\\.aws\config for reading.
[INFO] 2026-03-07 13:16:10 Aws::Config::AWSProfileConfigLoader [17240] Failed to reload configuration.
[FATAL] 2026-03-07 13:16:10 AppLogicManager [17240] <<< SetLogLevel - debug
[FATAL] 2026-03-07 13:16:10 DownloadManagerAWS [17240] <<< DownloadObject - 1
[DEBUG] 2026-03-07 13:16:10 KibanaFlagDownloader [17240] DownloadSpecifiedFlag - Succeeded to download UWP.FLG
[INFO] 2026-03-07 13:16:10 KibanaFlagDownloader [17240] DownloadSpecifiedFlag - Succeeded to remove flag(00000298715822D0) from local space.
[DEBUG] 2026-03-07 13:16:10 Utils [17240] GetOutputByCmd - The executable command is powershell -command "Get-WmiObject -locale 1033 Win32_IP4RouteTAble | Where-Object {$_.Destination -eq '0.0.0.0'} | select -ExpandProperty InterfaceIndex"
[DEBUG] 2026-03-07 13:16:10 Utils [17240] GetOutputByCmd - The executable command is powershell -command "(Get-WMIObject -locale 1033 Win32_NetworkAdapterConfiguration | Where-Object {$_.InterfaceIndex -eq 2}).Description"
[DEBUG] 2026-03-07 13:16:11 Utils [17240] IsWifiNetwork - The netowrk interface index is 2 and the description of network adapter is 'Intel(R) Ethernet Controller (3) I225-V'.
[DEBUG] 2026-03-07 13:16:11 Utils [17240] GetOutputByCmd - The executable command is powershell -command "(Get-WMIObject -locale 1033 Win32_NetworkAdapterConfiguration | Where-Object {$_.InterfaceIndex -eq 2})"
[DEBUG] 2026-03-07 13:16:12 Utils [17240] LogNetworkAdapterInfo - This detail of network interface index(2) is below.
DHCPEnabled : True
IPAddress : {192.168.1.39}
DefaultIPGateway : {192.168.1.1}
DNSDomain :
ServiceName : e2fexpress
Description : Intel(R) Ethernet Controller (3) I225-V
Index : 4.
[DEBUG] 2026-03-07 13:16:12 Utils [17240] GetOutputByCmd - The executable command is powershell -command "(Get-WMIObject -locale 1033 Win32_NetworkAdapterConfiguration | Where-Object {$_.InterfaceIndex -eq 16}).Description"
[DEBUG] 2026-03-07 13:16:13 Utils [17240] IsWifiNetwork - The netowrk interface index is 16 and the description of network adapter is 'ZeroTier Virtual Port'.
[DEBUG] 2026-03-07 13:16:13 Utils [17240] GetOutputByCmd - The executable command is powershell -command "(Get-WMIObject -locale 1033 Win32_NetworkAdapterConfiguration | Where-Object {$_.InterfaceIndex -eq 16})"
[DEBUG] 2026-03-07 13:16:13 Utils [17240] LogNetworkAdapterInfo - This detail of network interface index(16) is below.
DHCPEnabled : False
IPAddress : {192.168.193.39, fe80::fde0:59d6:b536:2466}
DefaultIPGateway : {25.255.255.254}
DNSDomain :
ServiceName : zttap300
Description : ZeroTier Virtual Port
Index : 3.
[DEBUG] 2026-03-07 13:16:13 Utils [17240] IsWifiNetwork - The list of network interface index is 2, 16
[DEBUG] 2026-03-07 13:16:13 Utils [17240] IsWifiNetwork - This network adpter is Ethernet type and the description is INTEL(R) ETHERNET CONTROLLER (3) I225-V
[DEBUG] 2026-03-07 13:16:13 Utils [17240] IsWifiNetwork - The network type of this PC is NOT Wireless
[FATAL] 2026-03-07 13:16:13 DownloadManagerAWS [17240] >>> DownloadObject - Kibana//START_WAN.FLG
[DEBUG] 2026-03-07 13:16:13 DownloadManagerAWS [17240] DownloadObject - Initiating download of C:\Windows\Temp\START_WAN.FLG from [hp-pa, ap-southeast-1]
[DEBUG] 2026-03-07 13:16:13 DownloadManagerAWS [17240] DownloadObject - Download the object(Kibana//START_WAN.FLG) from cloud.
[FATAL] 2026-03-07 13:16:13 AppLogicManager [17240] >>> SetLogLevel - Current level is debug and level parameter is info
[INFO] 2026-03-07 13:16:13 Aws_Init_Cleanup [17240] Initiate AWS SDK for C++ with Version:1.6.25
[INFO] 2026-03-07 13:16:13 Aws::Config::AWSConfigFileProfileConfigLoader [17240] Initializing config loader against fileName C:\Users\Vaas\\.aws\config and using profilePrefix = 1
[INFO] 2026-03-07 13:16:13 Aws::Config::AWSConfigFileProfileConfigLoader [17240] Unable to open config file C:\Users\Vaas\\.aws\config for reading.
[INFO] 2026-03-07 13:16:13 Aws::Config::AWSProfileConfigLoader [17240] Failed to reload configuration.
[FATAL] 2026-03-07 13:16:13 AppLogicManager [17240] <<< SetLogLevel - info
[INFO] 2026-03-07 13:16:13 WinHttpConnectionPoolMgr [23780] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2026-03-07 13:16:13 WinHttpConnectionPoolMgr [23780] Connection now available, continuing.
[INFO] 2026-03-07 13:16:14 TransferManager [23780] Transfer handle ID [1C45F3B9-BA91-4527-AADF-BEE679EF8C6A] Updated handle status from [NOT_STARTED] to [IN_PROGRESS].
[INFO] 2026-03-07 13:16:14 WinHttpConnectionPoolMgr [23780] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2026-03-07 13:16:14 WinHttpConnectionPoolMgr [23780] Connection now available, continuing.
[INFO] 2026-03-07 13:16:14 TransferManager [23780] Transfer handle ID [1C45F3B9-BA91-4527-AADF-BEE679EF8C6A] Updated handle status from [IN_PROGRESS] to [COMPLETED].
[INFO] 2026-03-07 13:16:14 DownloadManagerAWS [17240] GetResultAfterDownload - Succeeded to download file: START_WAN.FLG
[FATAL] 2026-03-07 13:16:14 AppLogicManager [17240] >>> SetLogLevel - Current level is info and level parameter is debug
[INFO] 2026-03-07 13:16:14 Aws_Init_Cleanup [17240] Initiate AWS SDK for C++ with Version:1.6.25
[DEBUG] 2026-03-07 13:16:14 FileSystem [17240] Environment value for variable USERPROFILE is C:\Users\Vaas
[INFO] 2026-03-07 13:16:14 Aws::Config::AWSConfigFileProfileConfigLoader [17240] Initializing config loader against fileName C:\Users\Vaas\\.aws\config and using profilePrefix = 1
[INFO] 2026-03-07 13:16:14 Aws::Config::AWSConfigFileProfileConfigLoader [17240] Unable to open config file C:\Users\Vaas\\.aws\config for reading.
[INFO] 2026-03-07 13:16:14 Aws::Config::AWSProfileConfigLoader [17240] Failed to reload configuration.
[FATAL] 2026-03-07 13:16:14 AppLogicManager [17240] <<< SetLogLevel - debug
[FATAL] 2026-03-07 13:16:14 DownloadManagerAWS [17240] <<< DownloadObject - 1
[DEBUG] 2026-03-07 13:16:14 KibanaFlagDownloader [17240] DownloadSpecifiedFlag - Succeeded to download START_WAN.FLG
[INFO] 2026-03-07 13:16:14 KibanaFlagDownloader [17240] DownloadSpecifiedFlag - Succeeded to remove flag(000002987E3E5E80) from local space.
[FATAL] 2026-03-07 13:16:14 AppLogicManager [17240] >>> CreateUSBPartition
[DEBUG] 2026-03-07 13:16:14 AppLogicManager [17240] CreateUSBPartition - Greater than 32G of USB drive and we use the 30G as the partition size.
[FATAL] 2026-03-07 13:16:14 DiskManager [17240] >>> CreateRecoveryUSBDriveLayoutOnePart
[FATAL] 2026-03-07 13:16:14 DiskManager [17240] >>> GetLogicalDriveOnDiskIndex - index 1
[FATAL] 2026-03-07 13:16:14 DiskManager [17240] <<< GetLogicalDriveOnDiskIndex - USB logicalDrive: D:
[FATAL] 2026-03-07 13:16:14 DiskManager [17240] >>> RunDiskpartScript
[FATAL] 2026-03-07 13:16:14 AppLogicManager [17240] >>> GetTempDir
[FATAL] 2026-03-07 13:16:14 AppLogicManager [17240] <<< GetTempDir - C:\Windows\Temp\
[DEBUG] 2026-03-07 13:16:14 DiskManager [17240] RunDiskpartScript - Record the executing commands as below
[DEBUG] 2026-03-07 13:16:14 DiskManager [17240] RunDiskpartScript - rescan
03-08-2026 11:28 PM
HP Recommended
sel disk 1
clean
convert mbr
create partition primary SIZE=30718
active
format fs=fat32 label=HP_RECOVERY quick
assign letter=D
[DEBUG] 2026-03-07 13:16:14 Utils [17240] GetOutputByCmd - The executable command is diskpart /s C:\Windows\Temp\hprecoverydiskpart_0F1BB5DA-F1A1-41A9-8357-BF81EF1F699A.txt
[FATAL] 2026-03-07 13:16:20 PagePrepareUSB [26232] >>> PopulateRemovableUsbDiskList
[FATAL] 2026-03-07 13:16:20 AppLogicManager [26232] >>> GetRemovableUsbDiskList
[FATAL] 2026-03-07 13:16:20 DiskManager [26232] >>> DiskManager
[FATAL] 2026-03-07 13:16:20 DiskManager [26232] >>> ScanDisks
[DEBUG] 2026-03-07 13:16:20 DiskManager [17240] RunDiskpartScript - The output of diskpart command as below.
Microsoft DiskPart version 10.0.19041.3636
Copyright (C) Microsoft Corporation.
On computer: DESKTOP-F4QNKIS
Please wait while DiskPart scans your configuration...
DiskPart has finished scanning your configuration.
Disk 1 is now the selected disk.
DiskPart succeeded in cleaning the disk.
DiskPart successfully converted the selected disk to MBR format.
DiskPart succeeded in creating the specified partition.
DiskPart marked the current partition as active.
0 percent completed
0 percent completed
0 percent completed
0 percent completed
0 percent completed
0 percent completed
0 percent completed
0 percent completed
0 percent completed
0 percent completed
0 percent completed
0 percent completed
0 percent completed
100 percent completed
DiskPart successfully formatted the volume.
DiskPart successfully assigned the drive letter or mount point.
[FATAL] 2026-03-07 13:16:20 DiskManager [17240] <<< RunDiskpartScript
[FATAL] 2026-03-07 13:16:20 DiskManager [17240] >>> ScanPartitionsFor
[DEBUG] 2026-03-07 13:16:20 DiskManager [17240] ScanPartitionsFor - disk 1
[FATAL] 2026-03-07 13:16:20 DiskManager [17240] >>> ScanLogicalDisksFor - Disk #1, Partition #0
[FATAL] 2026-03-07 13:16:20 DiskManager [17240] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2026-03-07 13:16:20 DiskManager [17240] ScanPartitionsFor - partition count 2
[FATAL] 2026-03-07 13:16:20 DiskManager [17240] <<< ScanPartitionsFor
[FATAL] 2026-03-07 13:16:20 DiskManager [17240] <<< CreateRecoveryUSBDriveLayoutOnePart - 1
[DEBUG] 2026-03-07 13:16:20 AppLogicManager [17240] CreateUSBPartition - Succeeded to execute `CreateUSBPartition` function.
[FATAL] 2026-03-07 13:16:20 DiskManager [26232] >>> ScanPartitionsFor
[DEBUG] 2026-03-07 13:16:20 DiskManager [26232] ScanPartitionsFor - disk 1
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #1, Partition #0
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2026-03-07 13:16:21 DiskManager [26232] ScanPartitionsFor - partition count 1
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] <<< ScanPartitionsFor
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] >>> ScanPartitionsFor
[DEBUG] 2026-03-07 13:16:21 DiskManager [26232] ScanPartitionsFor - disk 0
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #0
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 0
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #1
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 1
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #2
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 0
[DEBUG] 2026-03-07 13:16:21 DiskManager [26232] ScanPartitionsFor - partition count 3
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] <<< ScanPartitionsFor
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] <<< ScanDisks - disk count 2
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] <<< DiskManager
[DEBUG] 2026-03-07 13:16:21 AppLogicManager [26232] GetRemovableUsbDiskList - initial disk scan:
Disk.index = 1
Disk.capabilities = 3,4,7
Disk.caption = VendorCo ProductCode USB Device
Disk.deviceId = \\.\PHYSICALDRIVE1
Disk.interfaceType = USB
Disk.mediaLoaded = true
Disk.mediaType = Removable Media
Disk.partitionCount = 1
Disk.serialNumber =
Disk.size = 62816463360
Disk.status = OK
Partition.deviceId = Disk #1, Partition #0
Partition.size = 32210157568
LogicalDisk.deviceId = D:
LogicalDisk.description = Removable Disk
LogicalDisk.fileSystem = FAT32
LogicalDisk.volumeName = HP_RECOVERY
Partition.deviceId = Disk #1, Partition #0
Partition.size = 32210157568
LogicalDisk.deviceId = D:
LogicalDisk.description = Removable Disk
LogicalDisk.fileSystem = FAT32
LogicalDisk.volumeName = HP_RECOVERY
[DEBUG] 2026-03-07 13:16:21 AppLogicManager [26232] GetRemovableUsbDiskList - after filtering by USB, Capability 7, and size:
Disk.index = 1
Disk.capabilities = 3,4,7
Disk.caption = VendorCo ProductCode USB Device
Disk.deviceId = \\.\PHYSICALDRIVE1
Disk.interfaceType = USB
Disk.mediaLoaded = true
Disk.mediaType = Removable Media
Disk.partitionCount = 1
Disk.serialNumber =
Disk.size = 62816463360
Disk.status = OK
Partition.deviceId = Disk #1, Partition #0
Partition.size = 32210157568
LogicalDisk.deviceId = D:
LogicalDisk.description = Removable Disk
LogicalDisk.fileSystem = FAT32
LogicalDisk.volumeName = HP_RECOVERY
[FATAL] 2026-03-07 13:16:21 AppLogicManager [26232] <<< GetRemovableUsbDiskList - 1
[FATAL] 2026-03-07 13:16:21 AppLogicManager [26232] >>> GetFriendlyDiskSize
[FATAL] 2026-03-07 13:16:21 AppLogicManager [26232] <<< GetFriendlyDiskSize - 58.50 GB
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] >>> GetLogicalLetter - Device ID \\.\PHYSICALDRIVE1
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] <<< GetLogicalLetter - USB logicalDrive: D:
[FATAL] 2026-03-07 13:16:21 PagePrepareUSB [26232] <<< PopulateRemovableUsbDiskList
[FATAL] 2026-03-07 13:16:21 AppLogicManager [17240] <<< CreateUSBPartition - 1
[INFO] 2026-03-07 13:16:21 AppLogicManager [17240] FormatDisk - Successed to finish this stage
[FATAL] 2026-03-07 13:16:21 ExecutionTimeCalculator [17240] >>> SetFormatEndTime
[FATAL] 2026-03-07 13:16:21 ExecutionTimeCalculator [17240] <<< SetFormatEndTime
[FATAL] 2026-03-07 13:16:21 AppLogicManager [17240] <<< FormatDisk - 1
[INFO] 2026-03-07 13:16:21 PagePrepareUSB [26232] OnBnClickedBtnNext - Begin to download iso files and extract into USB
[INFO] 2026-03-07 13:16:21 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 13:16:21 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 13:16:21 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 13:16:21 Utils [21076] SetUILayout - Set layout for left to rigt.
[FATAL] 2026-03-07 13:16:21 AppLogicManager [21076] >>> MeasureNetworkLatencyTimeOverCurrentBucket
[DEBUG] 2026-03-07 13:16:21 AppLogicManager [21076] MeasureNetworkLatencyTimeOverCurrentBucket - The endpoint URL doesn't mapping to hp-pa
[FATAL] 2026-03-07 13:16:21 AppLogicManager [21076] <<< MeasureNetworkLatencyTimeOverCurrentBucket
[FATAL] 2026-03-07 13:16:21 AppLogicManager [21076] >>> DownloadFiles
[FATAL] 2026-03-07 13:16:21 AppLogicManager [21076] >>> GetTempDir
[FATAL] 2026-03-07 13:16:21 AppLogicManager [21076] <<< GetTempDir - C:\Windows\Temp\
[FATAL] 2026-03-07 13:16:21 AppLogicManager [21076] >>> TakeExistingFile
[FATAL] 2026-03-07 13:16:21 AppLogicManager [21076] <<< TakeExistingFile - Tool is going to download file(P97896-D61.ISO).
[FATAL] 2026-03-07 13:16:21 AppLogicManager [21076] >>> DownloadFile - P97896-D61.ISO
[FATAL] 2026-03-07 13:16:21 ExecutionTimeCalculator [21076] >>> SetDownloadStartTime
[FATAL] 2026-03-07 13:16:21 ExecutionTimeCalculator [21076] >>> MapUpdateStartTime - P97896-D61.ISO
[FATAL] 2026-03-07 13:16:21 ExecutionTimeCalculator [21076] >>> MapHasKey - P97896-D61.ISO
[FATAL] 2026-03-07 13:16:21 ExecutionTimeCalculator [21076] <<< MapHasKey - 0
[FATAL] 2026-03-07 13:16:21 ExecutionTimeCalculator [21076] <<< MapUpdateStartTime
[FATAL] 2026-03-07 13:16:21 ExecutionTimeCalculator [21076] <<< SetDownloadStartTime
[FATAL] 2026-03-07 13:16:21 DownloadManagerAWS [21076] >>> DownloadObject - P97896-D61.ISO
[DEBUG] 2026-03-07 13:16:21 DownloadManagerAWS [21076] DownloadObject - Initiating download of C:\Windows\Temp\P97896-D61.ISO from [hp-pa, ap-southeast-1]
[DEBUG] 2026-03-07 13:16:21 DownloadManagerAWS [21076] DownloadObject - Download the object(P97896-D61.ISO) from cloud.
[FATAL] 2026-03-07 13:16:21 AppLogicManager [21076] >>> SetLogLevel - Current level is debug and level parameter is info
[INFO] 2026-03-07 13:16:21 Aws_Init_Cleanup [21076] Initiate AWS SDK for C++ with Version:1.6.25
[INFO] 2026-03-07 13:16:21 Aws::Config::AWSConfigFileProfileConfigLoader [21076] Initializing config loader against fileName C:\Users\Vaas\\.aws\config and using profilePrefix = 1
[INFO] 2026-03-07 13:16:21 Aws::Config::AWSConfigFileProfileConfigLoader [21076] Unable to open config file C:\Users\Vaas\\.aws\config for reading.
[INFO] 2026-03-07 13:16:21 Aws::Config::AWSProfileConfigLoader [21076] Failed to reload configuration.
[FATAL] 2026-03-07 13:16:21 AppLogicManager [21076] <<< SetLogLevel - info
[INFO] 2026-03-07 13:16:21 WinHttpConnectionPoolMgr [3092] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2026-03-07 13:16:21 WinHttpConnectionPoolMgr [3092] Connection now available, continuing.
[INFO] 2026-03-07 13:16:21 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[FATAL] 2026-03-07 13:16:21 PagePrepareUSB [26232] >>> PopulateRemovableUsbDiskList
[FATAL] 2026-03-07 13:16:21 AppLogicManager [26232] >>> GetRemovableUsbDiskList
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] >>> DiskManager
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] >>> ScanDisks
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] >>> ScanPartitionsFor
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #1, Partition #0
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 1
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] <<< ScanPartitionsFor
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #0
[INFO] 2026-03-07 13:16:21 TransferManager [3092] Transfer handle ID [C1A4676A-AB64-4D18-8297-D96D246641E1] Updated handle status from [NOT_STARTED] to [IN_PROGRESS].
[INFO] 2026-03-07 13:16:21 WinConnectionContainer [2240] Pool grown by 4
[INFO] 2026-03-07 13:16:21 WinConnectionContainer [2380] Pool grown by 12
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 0
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #1
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #2
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] <<< ScanDisks - disk count 2
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] <<< DiskManager
[FATAL] 2026-03-07 13:16:21 AppLogicManager [26232] <<< GetRemovableUsbDiskList - 1
[FATAL] 2026-03-07 13:16:21 AppLogicManager [26232] >>> GetFriendlyDiskSize
[FATAL] 2026-03-07 13:16:21 AppLogicManager [26232] <<< GetFriendlyDiskSize - 58.50 GB
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] >>> GetLogicalLetter - Device ID \\.\PHYSICALDRIVE1
[FATAL] 2026-03-07 13:16:21 DiskManager [26232] <<< GetLogicalLetter - USB logicalDrive: D:
[FATAL] 2026-03-07 13:16:21 PagePrepareUSB [26232] <<< PopulateRemovableUsbDiskList
[INFO] 2026-03-07 13:56:23 TransferManager [27972] Transfer handle ID [C1A4676A-AB64-4D18-8297-D96D246641E1] Updated handle status from [IN_PROGRESS] to [COMPLETED].
[INFO] 2026-03-07 13:56:23 DownloadManagerAWS [21076] GetResultAfterDownload - Succeeded to download file: P97896-D61.ISO
[FATAL] 2026-03-07 13:56:23 AppLogicManager [21076] >>> SetLogLevel - Current level is info and level parameter is debug
[DEBUG] 2026-03-07 13:56:23 FileSystem [21076] Environment value for variable USERPROFILE is C:\Users\Vaas
[FATAL] 2026-03-07 13:56:23 AppLogicManager [21076] <<< SetLogLevel - debug
[FATAL] 2026-03-07 13:56:23 DownloadManagerAWS [21076] <<< DownloadObject - 1
[FATAL] 2026-03-07 13:56:23 ExecutionTimeCalculator [21076] >>> SetDownloadEndTime
[FATAL] 2026-03-07 13:56:23 ExecutionTimeCalculator [21076] >>> MapUpdateEndTime - P97896-D61.ISO
[FATAL] 2026-03-07 13:56:23 ExecutionTimeCalculator [21076] <<< MapHasKey - 1
[INFO] 2026-03-07 13:56:23 ExecutionTimeCalculator [21076] MapUpdateEndTime - This time period of execution is 0 00:40:02 for the key(P97896-D61.ISO)
[FATAL] 2026-03-07 13:56:23 ExecutionTimeCalculator [21076] <<< MapUpdateEndTime
[FATAL] 2026-03-07 13:56:23 ExecutionTimeCalculator [21076] <<< SetDownloadEndTime
[FATAL] 2026-03-07 13:56:23 AppLogicManager [21076] <<< DownloadFile
[INFO] 2026-03-07 13:56:23 AppLogicManager [21076] DownloadFiles - Download success or there is already the image in target drive.
[FATAL] 2026-03-07 13:56:23 AppLogicManager [21076] >>> CheckLetterForRecoveryDrive
[FATAL] 2026-03-07 13:56:23 DiskManager [21076] >>> GetLogicalLetter - Device ID \\.\PHYSICALDRIVE1
[FATAL] 2026-03-07 13:56:23 DiskManager [21076] <<< GetLogicalLetter - USB logicalDrive: D:
[FATAL] 2026-03-07 13:56:23 AppLogicManager [21076] <<< CheckLetterForRecoveryDrive - CheckLetterForRecoveryDrive return D:\
[FATAL] 2026-03-07 13:56:23 ExecutionTimeCalculator [21076] >>> SetExtractStartTime
[FATAL] 2026-03-07 13:56:23 ExecutionTimeCalculator [21076] >>> MapUpdateStartTime - P97896-D61.ISO
[FATAL] 2026-03-07 13:56:23 ExecutionTimeCalculator [21076] >>> MapHasKey - P97896-D61.ISO
[FATAL] 2026-03-07 13:56:23 ExecutionTimeCalculator [21076] <<< MapHasKey - 0
[FATAL] 2026-03-07 13:56:23 ExecutionTimeCalculator [21076] <<< MapUpdateStartTime
[FATAL] 2026-03-07 13:56:23 ExecutionTimeCalculator [21076] <<< SetExtractStartTime
[DEBUG] 2026-03-07 13:56:23 AppLogicManager [21076] MountImageViaVirtualDisk - Mount ISO -- C:\Windows\Temp\P97896-D61.ISO
[INFO] 2026-03-07 13:56:25 Utils [21076] ISOMountVirtualDisk - Succeeded to mount disk for C:\Windows\Temp\P97896-D61.ISO
[FATAL] 2026-03-07 13:56:25 Utils [21076] >>> GetDriveLetter
[FATAL] 2026-03-07 13:56:25 Utils [21076] <<< GetDriveLetter - DriveLetter: E:\
[DEBUG] 2026-03-07 13:56:25 AppLogicManager [21076] ExtractImage - Get drive letter of virtual disk -- E:\
[DEBUG] 2026-03-07 13:56:25 AppLogicManager [21076] ExtractImage - Copy file to E:\*.* from D:\P97896-D61
[DEBUG] 2026-03-07 13:56:25 AppLogicManager [21076] ExtractImage - The available space in D:\ is 32193331200 bytes before extracting P97896-D61.ISO
[DEBUG] 2026-03-07 13:56:25 Utils [29220] OperateFolder - Copy E:\*.* into D:\P97896-D61
[FATAL] 2026-03-07 13:56:25 PagePrepareUSB [26232] >>> PopulateRemovableUsbDiskList
[FATAL] 2026-03-07 13:56:25 AppLogicManager [26232] >>> GetRemovableUsbDiskList
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] >>> DiskManager
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] >>> ScanDisks
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] >>> ScanPartitionsFor
[DEBUG] 2026-03-07 13:56:25 DiskManager [26232] ScanPartitionsFor - disk 1
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #1, Partition #0
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2026-03-07 13:56:25 DiskManager [26232] ScanPartitionsFor - partition count 1
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] <<< ScanPartitionsFor
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] >>> ScanPartitionsFor
[DEBUG] 2026-03-07 13:56:25 DiskManager [26232] ScanPartitionsFor - disk 0
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #0
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 0
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #1
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 1
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #2
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 0
[DEBUG] 2026-03-07 13:56:25 DiskManager [26232] ScanPartitionsFor - partition count 3
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] <<< ScanPartitionsFor
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] <<< ScanDisks - disk count 2
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] <<< DiskManager
[FATAL] 2026-03-07 13:56:25 AppLogicManager [26232] <<< GetRemovableUsbDiskList - 1
[FATAL] 2026-03-07 13:56:25 AppLogicManager [26232] >>> GetFriendlyDiskSize
[FATAL] 2026-03-07 13:56:25 AppLogicManager [26232] <<< GetFriendlyDiskSize - 58.50 GB
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] >>> GetLogicalLetter - Device ID \\.\PHYSICALDRIVE1
[FATAL] 2026-03-07 13:56:25 DiskManager [26232] <<< GetLogicalLetter - USB logicalDrive: D:
[FATAL] 2026-03-07 13:56:25 PagePrepareUSB [26232] <<< PopulateRemovableUsbDiskList
[DEBUG] 2026-03-07 15:36:57 Utils [29220] OperateFolder - The return value to execute `SHFileOperation` is 0
[DEBUG] 2026-03-07 15:36:58 AppLogicManager [21076] ExtractImage - The available space in D:\ is 7001227264 bytes after extracting P97896-D61.ISO
[INFO] 2026-03-07 15:36:59 Utils [21076] ISOUnmountVirtualDisk - Succeeded to execute DetachVirtualDisk function.
[INFO] 2026-03-07 15:36:59 Utils [21076] ISOUnmountVirtualDisk - Succeeded to unmount disk.
[INFO] 2026-03-07 15:36:59 Utils [21076] ISOUnmountVirtualDisk - Close the handle of virtual disk.
[FATAL] 2026-03-07 15:36:59 ExecutionTimeCalculator [21076] >>> SetExtractEndTime
[FATAL] 2026-03-07 15:36:59 ExecutionTimeCalculator [21076] >>> MapUpdateEndTime - P97896-D61.ISO
[FATAL] 2026-03-07 15:36:59 ExecutionTimeCalculator [21076] >>> MapHasKey - P97896-D61.ISO
[FATAL] 2026-03-07 15:36:59 ExecutionTimeCalculator [21076] <<< MapHasKey - 1
[INFO] 2026-03-07 15:36:59 ExecutionTimeCalculator [21076] MapUpdateEndTime - This time period of execution is 0 01:40:36 for the key(P97896-D61.ISO)
[FATAL] 2026-03-07 15:36:59 ExecutionTimeCalculator [21076] <<< MapUpdateEndTime
[FATAL] 2026-03-07 15:36:59 ExecutionTimeCalculator [21076] <<< SetExtractEndTime
[FATAL] 2026-03-07 15:36:59 ExecutionTimeCalculator [21076] >>> SetHashStartTime
[FATAL] 2026-03-07 15:36:59 ExecutionTimeCalculator [21076] >>> MapUpdateStartTime - P97896-D61.ISO
[FATAL] 2026-03-07 15:36:59 ExecutionTimeCalculator [21076] >>> MapHasKey - P97896-D61.ISO
[FATAL] 2026-03-07 15:36:59 ExecutionTimeCalculator [21076] <<< MapHasKey - 0
[FATAL] 2026-03-07 15:36:59 ExecutionTimeCalculator [21076] <<< MapUpdateStartTime
[FATAL] 2026-03-07 15:36:59 ExecutionTimeCalculator [21076] <<< SetHashStartTime
[DEBUG] 2026-03-07 15:36:59 AppLogicManager [21076] VerifyContentHash - Calculating content hash for P97896-D61.ISO.
[DEBUG] 2026-03-07 15:36:59 Utils [21076] CalculateContentHash - Calcalate for SHA256
[FATAL] 2026-03-07 15:36:59 PagePrepareUSB [26232] >>> PopulateRemovableUsbDiskList
[FATAL] 2026-03-07 15:36:59 AppLogicManager [26232] >>> GetRemovableUsbDiskList
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] >>> DiskManager
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] >>> ScanDisks
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] >>> ScanPartitionsFor
[DEBUG] 2026-03-07 15:36:59 DiskManager [26232] ScanPartitionsFor - disk 1
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #1, Partition #0
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 1
[DEBUG] 2026-03-07 15:36:59 DiskManager [26232] ScanPartitionsFor - partition count 1
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] <<< ScanPartitionsFor
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] >>> ScanPartitionsFor
[DEBUG] 2026-03-07 15:36:59 DiskManager [26232] ScanPartitionsFor - disk 0
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #0
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 0
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #1
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 1
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] >>> ScanLogicalDisksFor - Disk #0, Partition #2
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] <<< ScanLogicalDisksFor - logical disk count 0
[DEBUG] 2026-03-07 15:36:59 DiskManager [26232] ScanPartitionsFor - partition count 3
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] <<< ScanPartitionsFor
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] <<< ScanDisks - disk count 2
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] <<< DiskManager
[FATAL] 2026-03-07 15:36:59 AppLogicManager [26232] <<< GetRemovableUsbDiskList - 1
[FATAL] 2026-03-07 15:36:59 AppLogicManager [26232] >>> GetFriendlyDiskSize
[FATAL] 2026-03-07 15:36:59 AppLogicManager [26232] <<< GetFriendlyDiskSize - 58.50 GB
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] >>> GetLogicalLetter - Device ID \\.\PHYSICALDRIVE1
[FATAL] 2026-03-07 15:36:59 DiskManager [26232] <<< GetLogicalLetter - USB logicalDrive: D:
[FATAL] 2026-03-07 15:36:59 PagePrepareUSB [26232] <<< PopulateRemovableUsbDiskList
[INFO] 2026-03-07 15:54:48 Utils [21076] HashDataCollect - EXCLUDE: D:\P97896-D61\PRELOAD\INFO.DAT
[ERROR] 2026-03-07 15:54:48 Utils [21076] HashDataCollect - ERROR: D:\P97896-D61\boot\*.*, file open failed. (Code=2)
[DEBUG] 2026-03-07 15:54:48 Utils [21076] CalculateContentHash - The hash after calculating is
[DEBUG] 2026-03-07 15:54:48 AppLogicManager [21076] VerifyContentHash - The hash(0x) doesn't match the hash(0xa2f899f768b719b70ca69f52c4a670fb7c6662a51582dd6f1f48d797e04e4f08) from catalog.
[DEBUG] 2026-03-07 15:54:48 AWSAuthV4Signer [21076] Note: Http payloads are not being signed. signPayloads=0 http scheme=https
[DEBUG] 2026-03-07 15:54:48 AWSAuthV4Signer [21076] Canonical Header String: content-type:application/xml
host:hp-pa.s3.ap-southeast-1.amazonaws.com
x-amz-content-sha256:UNSIGNED-PAYLOAD
x-amz-date:20260307T155448Z
[DEBUG] 2026-03-07 15:54:48 AWSAuthV4Signer [21076] Signed Headers value:content-type;host;x-amz-content-sha256;x-amz-date
[DEBUG] 2026-03-07 15:54:48 AWSAuthV4Signer [21076] Canonical Request String: GET
/P97896-D61.ISO
tagging=
content-type:application/xml
host:hp-pa.s3.ap-southeast-1.amazonaws.com
x-amz-content-sha256:UNSIGNED-PAYLOAD
x-amz-date:20260307T155448Z
content-type;host;x-amz-content-sha256;x-amz-date
UNSIGNED-PAYLOAD
[DEBUG] 2026-03-07 15:54:48 AWSAuthV4Signer [21076] Final String to sign: AWS4-HMAC-SHA256
20260307T155448Z
20260307/ap-southeast-1/s3/aws4_request
51241d42452cb943d7630c0ef097507ae2bfef383544ff1f43dbef3028871170
[DEBUG] 2026-03-07 15:54:48 AWSAuthV4Signer [21076] Final computed signing hash: aa8b910f036e169ab13d8eccd1829502a7564179b1dc3b0220434ee89d193b93
[DEBUG] 2026-03-07 15:54:48 AWSAuthV4Signer [21076] Signing request with: AWS4-HMAC-SHA256 Credential=AKIA52RZAFUOES4UVC6C/20260307/ap-southeast-1/s3/aws4_request, SignedHeaders=content-type;host;x-amz-content-sha256;x-amz-date, Signature=aa8b910f036e169ab13d8eccd1829502a7564179b1dc3b0220434ee89d193b93
[DEBUG] 2026-03-07 15:54:48 AWSClient [21076] Request Successfully signed
[INFO] 2026-03-07 15:54:48 WinHttpConnectionPoolMgr [21076] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[DEBUG] 2026-03-07 15:54:48 WinHttpConnectionPoolMgr [21076] Pool found, reusing
[INFO] 2026-03-07 15:54:48 WinHttpConnectionPoolMgr [21076] Connection now available, continuing.
[DEBUG] 2026-03-07 15:54:48 WinHttpConnectionPoolMgr [21076] Returning connection handle 0000029870BFDA00
[DEBUG] 2026-03-07 15:54:48 WinHttpSyncHttpClient [21076] Acquired connection 0000029870BFDA00
[DEBUG] 2026-03-07 15:54:48 WinHttpSyncHttpClient [21076] AllocateWindowsHttpRequest returned handle 00000298631FD780
[DEBUG] 2026-03-07 15:54:48 WinHttpSyncHttpClient [21076] with headers:
[DEBUG] 2026-03-07 15:54:48 WinHttpSyncHttpClient [21076] authorization: AWS4-HMAC-SHA256 Credential=AKIA52RZAFUOES4UVC6C/20260307/ap-southeast-1/s3/aws4_request, SignedHeaders=content-type;host;x-amz-content-sha256;x-amz-date, Signature=aa8b910f036e169ab13d8eccd1829502a7564179b1dc3b0220434ee89d193b93
content-type: application/xml
host: hp-pa.s3.ap-southeast-1.amazonaws.com
user-agent: aws-sdk-cpp/1.6.25 Windows/10.0.19041.5915 AMD64 MSVC/1900
x-amz-content-sha256: UNSIGNED-PAYLOAD
x-amz-date: 20260307T155448Z
[DEBUG] 2026-03-07 15:54:49 WinHttpSyncHttpClient [21076] Received response code 200
[DEBUG] 2026-03-07 15:54:49 WinHttpSyncHttpClient [21076] Received headers:
[DEBUG] 2026-03-07 15:54:49 WinHttpSyncHttpClient [21076] HTTP/1.1 200 OK
Date: Sat, 07 Mar 2026 15:54:37 GMT
Transfer-Encoding: chunked
Server: AmazonS3
x-amz-id-2: jZNDRx8GFvXcUj0ABqxA3P5T6koNCBENgTfg9GKWlcCzd8iKwVxYJo7+RjNyOAEmevVOeE5dYCC+nyKI4fgoie44O5wxF/hG
x-amz-request-id: PX0AXHBK890DXDKJ
x-amz-version-id: w2ezceIzDtwEofJgznHVOHMPPYNX2VDV
[DEBUG] 2026-03-07 15:54:49 WinHttpSyncHttpClient [21076] Closing http request handle 00000298631FD780
[DEBUG] 2026-03-07 15:54:49 WinHttpSyncHttpClient [21076] Releasing connection handle 0000029870BFDA00
[DEBUG] 2026-03-07 15:54:49 WinHttpConnectionPoolMgr [21076] Releasing connection to endpoint hp-pa.s3.ap-southeast-1.amazonaws.com:443
[DEBUG] 2026-03-07 15:54:49 AWSClient [21076] Request returned successful response.
[DEBUG] 2026-03-07 15:54:49 DownloadManagerAWS [21076] GetObjectTagSet - The value from tag(HASH) of Object(P97896-D61.ISO) is 0xa2f899f768b719b70ca69f52c4a670fb7c6662a51582dd6f1f48d797e04e4f08.
[DEBUG] 2026-03-07 15:54:49 AppLogicManager [21076] VerifyContentHash - Use the hash from tag of cloud file(P97896-D61.ISO) as basic hash value.
[DEBUG] 2026-03-07 15:54:49 AppLogicManager [21076] VerifyContentHash - The hash(0x) doesn't match the hash(0xa2f899f768b719b70ca69f52c4a670fb7c6662a51582dd6f1f48d797e04e4f08) from tag on cloud.
[ERROR] 2026-03-07 15:54:49 AppLogicManager [21076] VerifyContentHash - Hash verification failed
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [21076] >>> SetHashEndTime
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [21076] >>> MapUpdateEndTime - P97896-D61.ISO
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [21076] >>> MapHasKey - P97896-D61.ISO
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [21076] <<< MapHasKey - 1
[INFO] 2026-03-07 15:54:49 ExecutionTimeCalculator [21076] MapUpdateEndTime - This time period of execution is 0 00:17:50 for the key(P97896-D61.ISO)
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [21076] <<< MapUpdateEndTime
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [21076] <<< SetHashEndTime
[FATAL] 2026-03-07 15:54:49 DownloadManagerAWS [21076] >>> DownloadObject - Kibana//HASH_FAIL.FLG
[DEBUG] 2026-03-07 15:54:49 DownloadManagerAWS [21076] DownloadObject - Initiating download of C:\Windows\Temp\HASH_FAIL.FLG from [hp-pa, ap-southeast-1]
[DEBUG] 2026-03-07 15:54:49 DownloadManagerAWS [21076] DownloadObject - Download the object(Kibana//HASH_FAIL.FLG) from cloud.
[FATAL] 2026-03-07 15:54:49 AppLogicManager [21076] >>> SetLogLevel - Current level is debug and level parameter is info
[INFO] 2026-03-07 15:54:49 Aws_Init_Cleanup [21076] Initiate AWS SDK for C++ with Version:1.6.25
[INFO] 2026-03-07 15:54:49 Aws::Config::AWSConfigFileProfileConfigLoader [21076] Initializing config loader against fileName C:\Users\Vaas\\.aws\config and using profilePrefix = 1
[INFO] 2026-03-07 15:54:49 Aws::Config::AWSConfigFileProfileConfigLoader [21076] Unable to open config file C:\Users\Vaas\\.aws\config for reading.
[INFO] 2026-03-07 15:54:49 Aws::Config::AWSProfileConfigLoader [21076] Failed to reload configuration.
[FATAL] 2026-03-07 15:54:49 AppLogicManager [21076] <<< SetLogLevel - info
[INFO] 2026-03-07 15:54:49 WinHttpConnectionPoolMgr [29624] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2026-03-07 15:54:49 WinHttpConnectionPoolMgr [29624] Connection now available, continuing.
[INFO] 2026-03-07 15:54:49 TransferManager [29624] Transfer handle ID [CF26769F-3F3D-4CF8-B9DC-2073826B502D] Updated handle status from [NOT_STARTED] to [IN_PROGRESS].
[INFO] 2026-03-07 15:54:49 WinHttpConnectionPoolMgr [29624] Attempting to aquire connection for hp-pa.s3.ap-southeast-1.amazonaws.com:443
[INFO] 2026-03-07 15:54:49 WinHttpConnectionPoolMgr [29624] Connection now available, continuing.
[INFO] 2026-03-07 15:54:49 TransferManager [29624] Transfer handle ID [CF26769F-3F3D-4CF8-B9DC-2073826B502D] Updated handle status from [IN_PROGRESS] to [COMPLETED].
[INFO] 2026-03-07 15:54:49 DownloadManagerAWS [21076] GetResultAfterDownload - Succeeded to download file: HASH_FAIL.FLG
[FATAL] 2026-03-07 15:54:49 AppLogicManager [21076] >>> SetLogLevel - Current level is info and level parameter is debug
[INFO] 2026-03-07 15:54:49 Aws_Init_Cleanup [21076] Initiate AWS SDK for C++ with Version:1.6.25
[DEBUG] 2026-03-07 15:54:49 FileSystem [21076] Environment value for variable USERPROFILE is C:\Users\Vaas
[INFO] 2026-03-07 15:54:49 Aws::Config::AWSConfigFileProfileConfigLoader [21076] Initializing config loader against fileName C:\Users\Vaas\\.aws\config and using profilePrefix = 1
[INFO] 2026-03-07 15:54:49 Aws::Config::AWSConfigFileProfileConfigLoader [21076] Unable to open config file C:\Users\Vaas\\.aws\config for reading.
[INFO] 2026-03-07 15:54:49 Aws::Config::AWSProfileConfigLoader [21076] Failed to reload configuration.
[FATAL] 2026-03-07 15:54:49 AppLogicManager [21076] <<< SetLogLevel - debug
[FATAL] 2026-03-07 15:54:49 DownloadManagerAWS [21076] <<< DownloadObject - 1
[DEBUG] 2026-03-07 15:54:49 KibanaFlagDownloader [21076] DownloadSpecifiedFlag - Succeeded to download HASH_FAIL.FLG
[INFO] 2026-03-07 15:54:49 KibanaFlagDownloader [21076] DownloadSpecifiedFlag - Succeeded to remove flag(0000029863E50DE0) from local space.
[DEBUG] 2026-03-07 15:54:49 ErrorCodeProvider [21076] IncorrectHashVerification - 0xC00405 is that fail to verify hash.
[FATAL] 2026-03-07 15:54:49 AppLogicManager [21076] <<< DownloadFiles - DownloadFiles return 0
[FATAL] 2026-03-07 15:54:49 AppLogicManager [26232] >>> SetExecutionRecoveryEndTime
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] >>> SetRecoveryEndTime
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] <<< SetRecoveryEndTime
[FATAL] 2026-03-07 15:54:49 AppLogicManager [26232] <<< SetExecutionRecoveryEndTime
[DEBUG] 2026-03-07 15:54:49 PagePrepareUSB [26232] OnBnClickedBtnNext - Recovery process ends but the result is fail.
[FATAL] 2026-03-07 15:54:49 AppLogicManager [26232] >>> LogExecutionCalculatorInfo
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] >>> LogExecutionTimeInfo - Print the information of execution time
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] >>> CalculateFormatTime
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] <<< CalculateFormatTime
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] >>> AddUpDownloadTime
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] >>> CalculateMapTimePeriod
[INFO] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] CalculateMapTimePeriod - This key(P97896-D61.ISO) spends 0 00:40:02
[INFO] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] CalculateMapTimePeriod - This key(P97896-D61.ISO) runs 1 times.
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] <<< CalculateMapTimePeriod - Total calculating time is 0 00:40:02
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] <<< AddUpDownloadTime
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] >>> AddUpExtractTime
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] >>> CalculateMapTimePeriod
[INFO] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] CalculateMapTimePeriod - This key(P97896-D61.ISO) spends 0 01:40:36
[INFO] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] CalculateMapTimePeriod - This key(P97896-D61.ISO) runs 1 times.
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] <<< CalculateMapTimePeriod - Total calculating time is 0 01:40:36
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] <<< AddUpExtractTime
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] >>> AddUpHashTime
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] >>> CalculateMapTimePeriod
[INFO] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] CalculateMapTimePeriod - This key(P97896-D61.ISO) spends 0 00:17:50
[INFO] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] CalculateMapTimePeriod - This key(P97896-D61.ISO) runs 1 times.
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] <<< CalculateMapTimePeriod - Total calculating time is 0 00:17:50
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] <<< AddUpHashTime
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] >>> CalculateRecoveryTime
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] <<< CalculateRecoveryTime
[DEBUG] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] LogExecutionTimeInfo - The total format time is 0 00:00:13
[DEBUG] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] LogExecutionTimeInfo - The total download time is 0 00:40:02
[DEBUG] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] LogExecutionTimeInfo - The total extract time is 0 01:40:36
[DEBUG] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] LogExecutionTimeInfo - The total hash time is 0 00:17:50
[DEBUG] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] LogExecutionTimeInfo - The total recovery time is 0 02:38:43
[FATAL] 2026-03-07 15:54:49 ExecutionTimeCalculator [26232] <<< LogExecutionTimeInfo
[FATAL] 2026-03-07 15:54:49 AppLogicManager [26232] <<< LogExecutionCalculatorInfo
[INFO] 2026-03-07 15:54:49 PagePrepareUSB [26232] OnBnClickedBtnNext - process completed successfully
[INFO] 2026-03-07 15:54:49 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 15:54:49 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 15:54:49 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 15:54:49 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 15:54:49 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 15:54:49 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 15:54:49 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 15:54:49 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 15:54:49 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 15:54:49 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 15:54:49 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 15:54:49 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 16:09:36 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 16:09:36 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 16:09:36 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[INFO] 2026-03-07 16:09:36 Utils [17284] SetUILayout - Set layout for left to rigt.
[INFO] 2026-03-07 16:09:36 Utils [26232] IsHighContrastMode - This is Not high contrast mode.
[DEBUG] 2026-03-07 16:09:36 Utils [26232] GetTextScaleFactor - Failed to execute RegOpenKeyEx function.
[DEBUG] 2026-03-07 16:09:36 Utils [26232] GetTextScaleFactor - The error code is 0 and means that .
[FATAL] 2026-03-07 16:09:36 HPSystemInformation [17284] >>> GetSystemInformation
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] GetSystemInformation - Dump SMBIOS Info Default string
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] GetSystemInformation - Dump SMBIOS Info Default string
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] GetSystemInformation - Dump SMBIOS Info GAZANIA
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] GetSystemInformation - Dump SMBIOS Info Default string
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] GetSystemInformation - Dump SMBIOS Info Default string
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] GetSystemInformation - Dump SMBIOS Info Default string
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] GetSystemInformation - Dump SMBIOS Info Default string
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] GetSystemInformation - Dump SMBIOS Info Default string
[FATAL] 2026-03-07 16:09:36 HPSystemInformation [17284] >>> ParseFeatureByte
[FATAL] 2026-03-07 16:09:36 HPSystemInformation [17284] <<< ParseFeatureByte
[FATAL] 2026-03-07 16:09:36 HPSystemInformation [17284] >>> LogSystemInformation
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] LogSystemInformation - Manufacturer = ASUS
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] LogSystemInformation - ProductName = System Product Name
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] LogSystemInformation - Version = System Version
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] LogSystemInformation - SerialNumber = ** masked **
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] LogSystemInformation - UUID = ** masked **
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] LogSystemInformation - WakeupType = 06
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] LogSystemInformation - SkuNumber = SKU
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] LogSystemInformation - Family = To be filled by O.E.M.
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] LogSystemInformation - FeatureByte =
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] LogSystemInformation - BuildID =
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] LogSystemInformation - HPCode =
[FATAL] 2026-03-07 16:09:36 HPSystemInformation [17284] >>> LogOsInformation
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] LogOsInformation - OS Family = OS_UNDEFINED
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] LogOsInformation - OS Edition = VOS_UNDEFINED
[DEBUG] 2026-03-07 16:09:36 HPSystemInformation [17284] LogOsInformation - OS Downgrade = DPK_UNDEFINED
[FATAL] 2026-03-07 16:09:36 HPSystemInformation [17284] <<< LogOsInformation
[FATAL] 2026-03-07 16:09:36 HPSystemInformation [17284] <<< LogSystemInformation
[FATAL] 2026-03-07 16:09:36 HPSystemInformation [17284] <<< GetSystemInformation
[DEBUG] 2026-03-07 16:09:36 Utils [17284] GetDesktopPath - C:\Users\Vaas\Desktop
[DEBUG] 2026-03-07 16:09:36 IntegrateLogManager [17284] MergeLog - Make the memory buffer of log into the local log files.
[FATAL] 2026-03-07 16:09:36 AppLogicManager [17284] >>> SetLogLevel - Current level is debug and level parameter is trace
[INFO] 2026-03-07 16:09:36 Aws_Init_Cleanup [17284] Initiate AWS SDK for C++ with Version:1.6.25
[TRACE] 2026-03-07 16:09:36 FileSystem [17284] Checking USERPROFILE for the home directory.
[DEBUG] 2026-03-07 16:09:36 FileSystem [17284] Environment value for variable USERPROFILE is C:\Users\Vaas
[INFO] 2026-03-07 16:09:36 Aws::Config::AWSConfigFileProfileConfigLoader [17284] Initializing config loader against fileName C:\Users\Vaas\\.aws\config and using profilePrefix = 1
[INFO] 2026-03-07 16:09:36 Aws::Config::AWSConfigFileProfileConfigLoader [17284] Unable to open config file C:\Users\Vaas\\.aws\config for reading.
[INFO] 2026-03-07 16:09:36 Aws::Config::AWSProfileConfigLoader [17284] Failed to reload configuration.
[FATAL] 2026-03-07 16:09:36 AppLogicManager [17284] <<< SetLogLevel - trace
[DEBUG] 2026-03-07 16:09:36 IntegrateLogManager [17284] ListMergedLog - Succeeded to execute FindFile function by C:\ProgramData\HP\HP Cloud Recovery Tool\*.log.
[DEBUG] 2026-03-07 16:09:36 IntegrateLogManager [17284] ListMergedLog - Add the file(System Serial Number_HPcloudrecovery_2026-03-07-13.log) into vector for candidate of merging logs.
[DEBUG] 2026-03-07 16:09:36 IntegrateLogManager [17284] ListMergedLog - Add the file(System Serial Number_HPcloudrecovery_2026-03-07-15.log) into vector for candidate of merging logs.
[DEBUG] 2026-03-07 16:09:36 IntegrateLogManager [17284] ListMergedLog - Add the file(System Serial Number_HPcloudrecovery_2026-03-07-16.log) into vector for candidate of merging logs.
[DEBUG] 2026-03-07 16:09:36 IntegrateLogManager [17284] ListMergedLog - No more file can be looped.
[INFO] 2026-03-07 16:09:36 IntegrateLogManager [17284] MergeLog - Create the log file(C:\Users\Vaas\Desktop\2026-03-07_13-09-33_HPcloudrecovery_System Serial Number_86C0C697-3A0D-4319-ACC2-962BBEF92DC3.log)
[INFO] 2026-03-07 16:09:36 IntegrateLogManager [17284] MergeLog - Open the log file(C:\ProgramData\HP\HP Cloud Recovery Tool\System Serial Number_HPcloudrecovery_2026-03-07-13_CloudRecoveryBackup.log)
[INFO] 2026-03-07 16:09:36 IntegrateLogManager [17284] MergeLog - Start to merge the log from this line([INFO] 2026-03-07 13:09:33 Aws_Init_Cleanup [26232] Initiate AWS SDK for C++ with Version:1.6.25)
[INFO] 2026-03-07 16:09:36 IntegrateLogManager [17284] MergeLog - Open the log file(C:\ProgramData\HP\HP Cloud Recovery Tool\System Serial Number_HPcloudrecovery_2026-03-07-15_CloudRecoveryBackup.log)
[DEBUG] 2026-03-07 16:09:36 IntegrateLogManager [17284] MergeLog - Make the memory buffer of log into the local log files.
[FATAL] 2026-03-07 16:09:36 AppLogicManager [17284] >>> SetLogLevel - Current level is trace and level parameter is debug03-09-2026 05:43 AM
HP Recommended
You're very welcome.
Sorry, that neither option didn't work for you.
The only suggestion I can offer regarding the cloud recovery tool would be to go into the BIOS before running the tool and set the date in the BIOS to the PC's 'Born on' date and see if that gets it to work.
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