• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Laptop - 14-fq0020nr
Microsoft Windows 11

my computer is old.  i'm having pop ups to tell me that i need storage to delete something.  i've tried to do such.  now my printers won't connect to internet.  i'm just guessing that it just needs cleaning up.  should i restart to factory status??  do i need to backup good files??

 

Pjeaux
1 REPLY 1
HP Recommended

@areno53 

 

Quick and easy way to keep all users files/data and programs it to use ISO file from Microsoft

 

           https://www.microsoft.com/software-download/windows11

 

1. Save ISO file on your computer,

2. Mount ISO file and run Setup,

 

         mountISO.png

 

3. Remember to KEEP all files (by default)

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.