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HP Notebook - 15-ba085nl
Microsoft Windows 10 (64-bit)

my laptop hp 15-ba085nl have the bios corrupted, i have download and created an usb drive for recovery the bios the firmware is F37 Rev.A, , i press the power button and Win + B the recovery star but failed the recovery.

 

4 REPLIES 4
HP Recommended

Hi @max_tans,


Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.


Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

 

  • When the recovery fails, do you see any specific error message or does the system just restart?
  • Did you format the USB drive as FAT32 before copying the BIOS recovery files?
  • Are you using the original HP BIOS update utility to create the recovery USB, or did you manually copy the files?

Here are a few troubleshooting steps you can try:

  • Recreate the USB recovery drive: Use HP’s BIOS Update utility (HP BIOS Update and Recovery tool) to ensure the files are correctly prepared.
  • Check USB port: Try plugging the recovery USB into a different port, preferably a USB 2.0 port if available.
  • Clear CMOS: If possible, remove the  AC adapter, then press and hold the power button for about 15 seconds to discharge residual power. This can sometimes reset the BIOS state.
  • Verify BIOS file version: Make sure the BIOS file (F37 Rev.A) is specifically for your HP 15-ba085nl model. Using the wrong version can cause recovery to fail.

I hope this helps.


I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


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many thanks for your answer

 

  • When the recovery fails, do you see any specific error message or does the system just restart?
    • no only the message bios recovery failed
  • Did you format the USB drive as FAT32 before copying the BIOS recovery files?
    • of course
  • Are you using the original HP BIOS update utility to create the recovery USB, or did you manually copy the files?
    • yes
  • Recreate the USB recovery drive: Use HP’s BIOS Update utility (HP BIOS Update and Recovery tool) to ensure the files are correctly prepared.
    • more than once
  • Check USB port: Try plugging the recovery USB into a different port, preferably a USB 2.0 port if available.
    • the laptop have 3 usb port and i tried all
  • Clear CMOS: If possible, remove the  AC adapter, then press and hold the power button for about 15 seconds to discharge residual power. This can sometimes reset the BIOS state. 
    • i've tried this more than once too
  • Verify BIOS file version: Make sure the BIOS file (F37 Rev.A) is specifically for your HP 15-ba085nl model. Using the wrong version can cause recovery to fail.
    • also this i've tried more than once too

Thank you so much for your help

Massimo

HP Recommended

the update writes at 100% the first time, the verify stops at 80% and then the image writing starts again whitout ever getting to the end, reporting the update fail.

many tahnks

Massimo

HP Recommended

Hi @max_tans,

 

Thanks for your response. It looks like you’re still having issue with the updating part.

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

 

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Best regards,

Deep_World

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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