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vintage2
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Message 1 of 2
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lap top did update and will not let me log back in

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HP lap top 15-BS013DS

did update and will not let me log in after update

1 REPLY 1
KrazyToad
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Message 2 of 2
Flag Post
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@vintage2

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

Since the issue started after an update I suggest you perform a System Restore to an earlier time before this issue started

 

Link: https://support.hp.com/in-en/document/c03327545

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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