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rishu007
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laptop shutdown and start well but when i get it restarted it will stops at hp logo

HP Laptop 15g-br0xx
Microsoft Windows 10 (64-bit)

HP Laptop 15g-br0xx. when I shut down and start the laptop it works well but when I get it restarted it will stop at hp logo and the loading wheel take turns infinity times.

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HP Recommended

laptop shutdown and start well but when i get it restarted it will stops at hp logo

@rishu007 

Not sure what you're telling us ...

 

So, when you turn off the PC completely and then power it back on (known as a Cold Boot), then it starts OK?

 

But, when you simply restart it (known as a Warm Boot) it does not?

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