laptop wont charge while it is running but charges only when its off.

[Kashiffc154]

Thanks alot for your help

[DavidSMP]

Hi @Kashiffc154,

I read the super quick post.  I thank you for accepting this as a solution. You've been awesome to work with and I genuinely compliment your patience, grit and persistence. 🙂 I honestly hope the issue gets resolved without hassles and the unit works great.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

Take care and do have a blessed year ahead. 🙂

[Kashiffc154]

Hey David i know its been some time but i fixed the issue, it was the charger which was the issue all along, so what did i do? well i got an AC adapter for a Cannon Selphy printer which is rated 24v and i cut the head and placed my charger head into it, plugged it and viola, the laptop is now running perfectly. 

[Chimney_83]

Thanks for the reply and glad that the issue is resolved. Please do post your technical queries on our Forums for assistance. 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.