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HP Recommended
HP Envy 17 J089eb
Microsoft Windows 8.1 (64-bit)

I've mirrored my HDD to a samsung Evo SSD. 

Replaced the HDD with the SSD

System won't boot, recognize the SSD disk.

 

I switch back to the HDD and no propblem, it boots.

 

Can anyone help please?

Is it incompatible for some reason? BIOS would maybe not accept SSDs!?? Could that be? My father's 10 year older basic HP accepted an SSD without a glitch.

PS: I have update the bios driver to latest for my PC according to the HP support assistant.

 

3 REPLIES 3
HP Recommended

@Lorenz2
Thank you for posting on the HP Support Community.

 

After reading your post, I did go through the Maintenance and Service Guide of your product and found that you have Solid-state drive Only configured with system memory up to 8 GB installed on the PC.
Click here: http://h10032.www1.hp.com/ctg/Manual/c03748839.pdf to know more about HP SSD Upgrade Kit Installation Guide.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

Thank you for your response. I’ve looked and only see mention of a 24gb or 32gb MSATA SSD with 8b of system memory!!! So I guess my envy 17 is indeed NOT compatible with an ssd. I can’t switch the internal HDD with an SSD the likes of my EVO860 of 500gb with the cloned info. It is not recognized by the bios as I plug it into the pc

 

HP Recommended

@Lorenz2

Thank you for posting back. 

 

To get the answer to this question, Yes! it's not compatible with an SSD. 

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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