my Spectre x360 15t is not turning on

[k3333]

Hello,

I got into a big trouble with my Spectre x360 and it seems there are many others with the same problem.  My Spectre x360 is 15t-ch000 and about 15 months old (i.e. just out of warranty.)   

It is not turning on from yesterday morning.  It is fully charged and charge lamp is on whenever the power connected, but  just not turning on.  I checked HP support and followed all the steps including the hard reset but no luck.  This seems to be an intrinsic issue with a defect in the system, which cannot be resolved with a software patch.  Does anyone know HP did anything for this?   It is particularly painful these days as I am working home and this is my work computer. 

[KrazyToad]

@k3333

Welcome to HP Community

I have gone through your Post and I understand your concerns

Since the Notebook is not powering ON, I suggest you contact HP Support for Service Options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.