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HP Recommended

HP laptop model 14s-cf3094TU

laptop is a black screen when turned on and the caps lock button flashes 3 times.

1 REPLY 1
HP Recommended

@stichy, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Hard Reset First

Turn off the laptop.

Unplug the charger.

If the battery is removable, take it out.

Press and hold the power button for 15–20 seconds.

Reconnect the charger (leave battery out for now), and try turning it on.

 

Refer to this guide for further troubleshooting steps: HP Notebook PCs - Computer beeps or a light blinks during startup | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.