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‎11-25-2021 01:44 PM

HP Recommended
Product: hp g3 745
Operating System: Microsoft Windows 10 (64-bit)

when I enabled the secure boot my laptop doesn't  boot, and a black screen appears says that there is no disks

and when I trying to press f2 or any bottom like it, the device reboot itself and back to the same screen. what should I do??

Category:
1 REPLY 1

‎11-25-2021 02:19 PM

HP Recommended

Hi:

 

W10 is probably installed in Legacy mode, and not UEFI mode.

 

I recommend you disable secure boot, and the PC should start again.

 

Then go to the programs menu>windows administrative tools>system information and check the BIOS mode.

 

If it is listed as Legacy, then you will need to reinstall W10 in UEFI mode, so you can enable secure boot.

 

If it shows UEFI, then unfortunately I don't know what the problem could be.

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