• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
Locked

‎11-25-2021 01:44 PM

HP Recommended
Product: hp g3 745
Operating System: Microsoft Windows 10 (64-bit)

when I enabled the secure boot my laptop doesn't  boot, and a black screen appears says that there is no disks

and when I trying to press f2 or any bottom like it, the device reboot itself and back to the same screen. what should I do??

Category:
1 REPLY 1

‎11-25-2021 02:19 PM

HP Recommended

Hi:

 

W10 is probably installed in Legacy mode, and not UEFI mode.

 

I recommend you disable secure boot, and the PC should start again.

 

Then go to the programs menu>windows administrative tools>system information and check the BIOS mode.

 

If it is listed as Legacy, then you will need to reinstall W10 in UEFI mode, so you can enable secure boot.

 

If it shows UEFI, then unfortunately I don't know what the problem could be.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.